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Business Profile

Rentals by Owner

Stay Duvet

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 4 Customer Reviews

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Review Details

  • Rene M

    Date: 05/03/2025

    Renter beware. The house we rented was not well maintained and was used very hard. The Clean Duvet guarantee is a total scam. We tried to work with SD Mgt. to find a solution to our dis-satisfaction - they just ignored us. Stay away from Stay Duvet!

  • Chris F

    Date: 03/26/2025

    Live cockroaches and elevated levels of mold. The company does not use professionals to service their units. Found a live cockroach, contacted management, they sent out an in-house person to spray. Found additional live cockroaches after they used a non-professional to treat. I test properties for a living. So when I found fungal growth present, I tested, lab report confirmed there was elevated levels of mold.

  • Erin A

    Date: 08/06/2024

    I would not recommend this BIG corporate company through AirBnB... they refused to offer a change in reservation or a full refund during a scheduled stay in Charleston, SC during a hurricane. Even though government officials were warning of storm surge in the rental location and even though the host sent us a message about parking our car in a local garagage instead of at the property due to flooding. Even after all that, they would still not refund fully for our stay. They refunded us $130 out of $520 paid. Again, for a natural event (Hurricane/Tropical Storm) that was beyond my control. Unreal and unjust. DON'T DO BUSINESS WITH THIS COMPANY!!!

  • Lisa P

    Date: 06/30/2024

    We stayed @StayDuvet rental on Cannon Street in the heart of Charleston. Three BR’s each with its own bathroom. Each BR had its own TV but was missing remote controls in 2 rooms. The worst, however, is the AC could only be set @ 72 degrees & NEVER WORKED!!! Our thermostat was reading 78 degrees at night!!!!! We called & complained multiple times & NOTHING!!! I have asthma/COPD & I COULD NOT BREATHE!!! Do NOT rent from them!!!!!!??

Stay Duvet is NOT a BBB Accredited Business.

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