We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Tiger Properties

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/13/2024

    Type:Facilities Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I moved into my unit on 08/16/23. I paid my security deposit of $300 to Tiger Properties on 06/15/23. I received $90 of my deposit back. I am filing this complaint due to the funds withheld. $150 of my deposit was held for “items removed.” $50 was held for “extra cleaning.” $10 was held for “lightbulb replacement.” I’m not sure what lightbulbs needed replacing, but I was already charged a $150 cleaning fee in my lease, and a $50 carpet cleaning fee. The additional “extra cleaning” and the “items removed” fees are both invalid. My old roommate ****** moved out in January 2024, leaving a lot of her stuff behind, including furniture, dishes, food in the fridge, etc. I was charged for left items not belonging to me. I placed a maintenance request on 01/30/24 for her stuff to be removed. Maintenance removed one pile but left the rest and marked the request as completed. For further context, I discovered the unit was infested with roaches on move in day. The property manager Kenny told me he did “all he could.” ****** said the infestation came from break ins where the assailant unplugged the full refrigerator. Since the unit was vacant, the food spoiled and bugs invaded/procreated. The old refrigerator sat in a parking spot of my unit for about two weeks. The owner was aware of the infestation yet did not provide me with any information. I’ll also note on 12/08/23 ****** reported an attempted break where the window was shattered. I filed a request on 01/30/24. The window was never replaced. My request was canceled on 07/10/24. This validates the break in story explaining the infestation, further showing how the company neglected me. This business committed to providing a clean, safe place to live in return for my payment. The unit was infested with roaches, I communicated this to the property manager, and no resolution was given. This business ignored my attempts to resolve these problems. I request my security deposit of $300 be returned in full due to these issues.

Tiger Properties is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.