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Business Profile

Cell Phone Repair

CPR Cellphone Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Repair.

Reviews

This profile includes reviews for CPR Cellphone Repair's headquarters and its corporate-owned locations. To view all corporate locations, see

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CPR Cellphone Repair has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Melinda H

      Date: 04/28/2023

      Don’t waste your time with this rude, dismissive business. I wish zero or negative stars were a rating option. After replacing my bad phone battery with yet another bad battery yesterday, I called this morning to ask about returning the battery and getting a refund. I could not get a definitive answer to my question and could not make the one-hour return trip within an expedited timeframe, after which I WAS assured the ticket would be closed out and there would definitely be no refund. I knew the new battery wasn’t operating as it should before leaving the store’s premises, but my concerns were treated with a condescending attitude. I went from there to SmartPhone Medic and had yet another battery installed, and my phone returned to normal operation within minutes. When I called CPR this morning (less than 24 hours later) to inquire about a refund and to express my displeasure about the dismissive manner with which my concerns were treated yesterday, I was told by the individual I spoke with that he “didn’t really care” about what I did with respect to attempting to resolve the problem and he hung up on me. I don’t find that type of attitude or behavior acceptable, even in this post-COVID “new norm” world. I will gladly write off the $82 expense rather than accept any more of that kind of attitude.

    CPR Cellphone Repair is NOT a BBB Accredited Business.

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