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Business Profile

General Contractor

ASH Contracting, LLC

This business's accreditation status is suspended and currently under review.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/09/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contracted Oct 2022 to build a small room addition, still not finished to code. He wants his final payment but has not called for the final required inspection from the city, He knows it will not pass. It has numerous code violations both of the building code and the electrical code. An engineer drawing was arranged by him and sent to the city for permitting. The "final" results deviate significantly from the approved drawing without permission from the city or from me. The roof does not meet code despite my warning him months ago. The doors do not work as they should, crooked and with gaps large enough to see light through. The molding is hacked to try to make it fit. Sawdust in the windows, They sprayed paint on part of the original house which is not acceptable, Stairs railing is not code compliant and they tried to hack a poorly done remedy that is still not compliant. Tried to up charge certain things on the final bill. I could go on with a full list of the defects if needed. I also have photos if needed. At this point, I have no faith in the owner or his workman to do a decent repair on their mistakes so that it can be inspected by the city. They are either incompetent or dishonest or both. This room was being built to allow room for a newborn. That newborn is now 5 months old! A small 12 x 14 room should have been finished months ago. The owner has not responded to my email of over a week ago.
    At this point I want the room finished in a timely manner, to code, and cosmetically acceptable to me, using accepted local standards for construction. The roof needs to be finished using materials and finishes that meet code and my standards. The rest of the code violations need to be repaired to meet the codes and my standards. The up charges need to be adjusted to a level that is acceptable to me.
    I would actually prefer that he pay for a contractor of my choice to come and finished his mess and make it right. I also want him to call and arrange a site visit.

    Business Response

    Date: 03/14/2023

    I have been trying to contact ***** to get together to get his punch list. He keeps claiming he is getting other contractors without slowing me to correct anything. I had to cancel the one appointment we had due to a tree falling on a house and opening up the roof as it was raining. I am willing to correct what he wishes. Even removing the saw dust from the window. 

This business's accreditation status is currently suspended and under review.

suspended BBB accredited business seal

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