Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Nursing Home

Brian Center Nursing Care - St.Andrews

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Nursing Home.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromVermelle W

    Date: 07/22/2024

    1 star
    This place need to be shut down!!! On Saturday 7/20/2024 they let my terminally ill mother that's also not in a good mental state leave their facility. No one check her paperwork or her wrist band. She is supposed to be under strict daily and around the clock care. I telephone the staff to find out how was this allowed. No one could explain. I was only reassured that it should not have happen. No one could get me in touch with the supervisor, hall nurse. I was only told that there is a new system in place and they have no way of reaching them themselves and to call back Monday morning. This was on a Saturday so my mother was to be without care for over 24 hours and she's also a fall-rist. Trust this is not the end of this I will be reporting the facility!!!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.