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Business Profile

Online Retailer

Art Farm Forever LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/24/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a candle holder along with some candles she had displayed with it. When I lit the candle, the holder caught on fire. I've reached out multiple times for a refund and she refuses. This is a dangerous product and it should not be allowed to be sold to consumers as a candle holder if it's flammable.

    Business Response

    Date: 02/25/2025

    All sales are final policy statement is posted at point of sale.

    Business Response

    Date: 02/26/2025

    The owner of Peddler & Makers Market has responded to your multiple one-star Google reviews under your different names and would like to offer you your refund request. You would need to enter the store, sign that you returned the item and received the refund. We are hopeful that you would then consider editing your reviews to something less negatively impactful. Thank you. 

    Customer Answer

    Date: 02/27/2025

    I am rejecting this response because: I've been attempting to get this taken care of for over a month and here is the proof in text. The DANGEROUS item which I was ignored about for a month has been given to my attorney and is out of my home, so my children or husband accidentally use as directed, which is not correct. I've now been accused of harassment because I left multiple reviews to warn others. My personal information was given to your vendor without my permission, which is how the text conversation with Olivia started to begin with. Issue a refund to my method of payment and everything will come down. If not, it stays and I will continue to contact everyone and a lawsuit will move forward. This is ridiculous from a "business owner"



    Sincerely,
    Megan R*****

Art Farm Forever LLC is NOT a BBB Accredited Business.

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