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Business Profile

Property Maintenance

McCabe,Trotter & Beverly, P.C

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for McCabe,Trotter & Beverly, P.C's headquarters and its corporate-owned locations. To view all corporate locations, see

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McCabe,Trotter & Beverly, P.C has 3 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/11/2025

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      i am behind on my homeowners dues due to my wife losing her job. i am trying to catch it up faithfully. on 4/7/25 i dropped off $2000 in postal money orders. I spoke with Ashley G**** at McCabe, Trotter & Beverly. She refused to give me a balance on my account due to not being served the proper paperwork. It seems as if this law firm and my homeowners association < Hinson Management are more interested in trying to take my home. I would like a RECEIPT emailed and mailed to me. I am trying to catch this up as to not lose my house. Neither my homeowners association will give me a BALANCE.
    • Initial Complaint

      Date:12/12/2023

      Type:Billing Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This law firm is either a horrible choice of my HOA... or strategic choice!!!!! During covid outbreak my HOA placed a lien on my home (2019). 2020 when I tried to resolve the issue My HOA had send my file to MT&B. They did not answer for 2 YEARS!!!! When they answered MT&B said they send it to yet another company and now that company won't answer!!!! I have called MT&B over 75xs!!!!! I totally feel My HOA and MT&B treat people like a bunch of Schlemiel's and Schlimazel's who don't deserve explanation, communication or resolution. It's been YEARS!!!!!!! and I have no way to resolve this matter!...Oh!!!! and by the way I sent them several checks that were sent back to my bank!!!! Then they sent me to another collections!!!!! Again! Incompetent or Stategic?????

      Business Response

      Date: 12/15/2023

      McCabe Trotter & Beverly, PC (“MTB”) was
      retained by ****** *****’s homeowners’ association (“HOA”) in June 2020 to
      collect unpaid homeowners’ association dues. The HOA provided MTB with a
      statement showing ****** ***** had not remitted payment for the 2020 annual
      assessment. On July 1, 2020 MTB sent ****** ***** a letter notifying her of the
      HOA’s lien for the delinquent balance. On July 13, 2020, MTB received
      correspondence from ****** ***** that contained a check for $20. The check was
      applied to her account and a remaining balance letter was sent to ****** *****
      informing her that her payment was received and informing her of the balance
      left outstanding. On July 20, 21 and 30 a representative in our office
      attempted to call ****** ***** but was unable to reach her. At the time, our representative
      was unable to leave a voicemail because we did not have permission from Amanda
      Scott to do so as required by the Fair Debt Collections Practices Act (“FDCPA”).
       On August 6, 2020, MTB received a check
      from ****** *****. The check’s memo line indicated the check was for “payment
      in full,” however, the check was not sufficient to settle the account. On
      August 6, 2020, MTB returned the check to ****** ***** with a letter explaining
      why MTB could not accept the check. ****** ***** contacted MTB and an
      MTB representative explained to ****** ***** that our firm was only authorized
      to place a lien on her property and the HOA had not authorized foreclosure. The
      representative also explained why her check was returned to her. ****** *****
      was provided with her balance via phone on October 20, 2020. On January 11,
      2021, MTB received a check from ****** ***** and a remaining balance letter was
      sent to her once the payment was applied. On February 3, 2022, ****** *****
      sent in another check and the check was also applied to her account. On January
      3, 2023, MTB mailed ****** ***** a courtesy letter reminding her of her
      delinquent balance. On January 18, 2023, MTB received a check from ****** *****.
      The memo line on the check indicated that it was for “2023 HOA dues”. On January
      3, 2023, MTB returned the check to ****** ***** with a letter explaining why
      MTB could not accept the check with those limitations. On March 9, 2023, MTB
      received another check from ****** *****. This time the memo line for the check
      indicated that it was for “payment 1 of 9”. Our records did not indicate that
      ****** ***** was on a payment plan with our office so we were unable to accept
      the check with the limitations in the memo line. On March 9, 2023, MTB returned
      the check to ****** ***** with a letter explaining why MTB could not accept the
      check with those limitations.
      ****** *****’s account has been in
      collections with our office since 2020. Any checks that were received that did
      not include limiting language were applied to her account. If a check was
      returned to ****** ***** due to limiting language, the letter accompanying the
      check explained the reason for the returned check. A representative from our
      office contacted ****** ***** on December 15, 2023 and assisted her in making
      payment arrangements. It is our hope that we have resolved any issues, but Amanda
      Scott is welcome to reach out to our office at [email protected] or 803-724-5002
      if she needs further assistance. 

      Business Response

      Date: 12/15/2023

      McCabe Trotter & Beverly, PC (“MTB”) was
      retained by ****** *****’s homeowners’ association (“HOA”) in June 2020 to
      collect unpaid homeowners’ association dues. The HOA provided MTB with a
      statement showing ****** ***** had not remitted payment for the 2020 annual
      assessment. On July 1, 2020 MTB sent ****** ***** a letter notifying her of the
      HOA’s lien for the delinquent balance. On July 13, 2020, MTB received
      correspondence from ****** ***** that contained a check for $20. The check was
      applied to her account and a remaining balance letter was sent to ****** *****
      informing her that her payment was received and informing her of the balance
      left outstanding. On July 20, 21 and 30 a representative in our office
      attempted to call ****** ***** but was unable to reach her. At the time, our representative
      was unable to leave a voicemail because we did not have permission from Amanda
      Scott to do so as required by the Fair Debt Collections Practices Act (“FDCPA”).
       On August 6, 2020, MTB received a check
      from ****** *****. The check’s memo line indicated the check was for “payment
      in full,” however, the check was not sufficient to settle the account. On
      August 6, 2020, MTB returned the check to ****** ***** with a letter explaining
      why MTB could not accept the check. ****** ***** contacted MTB and an MTB representative explained to ****** ***** that our firm was only authorized
      to place a lien on her property and the HOA had not authorized foreclosure. The
      representative also explained why her check was returned to her. ****** *****
      was provided with her balance via phone on October 20, 2020. On January 11,
      2021, MTB received a check from ****** ***** and a remaining balance letter was
      sent to her once the payment was applied. On February 3, 2022, ****** *****
      sent in another check and the check was also applied to her account. On January
      3, 2023, MTB mailed ****** ***** a courtesy letter reminding her of her
      delinquent balance. On January 18, 2023, MTB received a check from ****** *****.
      The memo line on the check indicated that it was for “2023 HOA dues”. On January
      3, 2023, MTB returned the check to ****** ***** with a letter explaining why
      MTB could not accept the check with those limitations. On March 9, 2023, MTB
      received another check from ****** *****. This time the memo line for the check
      indicated that it was for “payment 1 of 9”. Our records did not indicate that
      ****** ***** was on a payment plan with our office so we were unable to accept
      the check with the limitations in the memo line. On March 9, 2023, MTB returned
      the check to ****** ***** with a letter explaining why MTB could not accept the
      check with those limitations.
      ****** *****’s account has been in
      collections with our office since 2020. Any checks that were received that did
      not include limiting language were applied to her account. If a check was
      returned to ****** ***** due to limiting language, the letter accompanying the
      check explained the reason for the returned check. A representative from our
      office contacted ****** ***** on December 15, 2023 and assisted her in making
      payment arrangements. It is our hope that we have resolved any issues, but Amanda
      Scott is welcome to reach out to our office at [email protected] or 803-724-5002
      if she needs further assistance. 

      Customer Answer

      Date: 12/19/2023



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




      Sincerely,



      ****** *****

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