We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Urgent Care Clinic

MedCare Urgent Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Urgent Care Clinic.

Reviews

This profile includes reviews for MedCare Urgent Care's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

MedCare Urgent Care has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Megan S.

      Date: 06/11/2025

      I am writing to formally share a concerning experience I had today at your Urgent Care facility on Savannah Highway, specifically involving Dr. D*****.
      During my visit, I encountered a level of unprofessionalism and lack of compassion from Dr. D***** that I found deeply troubling. He did not take the time to listen to my concerns or ask clarifying questions regarding my condition. Instead, he quickly recommended a hospital referral, despite my clear expression of fear and concern—particularly given that I currently do not have health insurance and was anxious about the potential cost of extensive testing.
      His tone felt aggressive and condescending, which made me extremely uncomfortable and ultimately caused me to become upset and cry during the appointment. The medical assistant present also avoided eye contact and did not engage with me, which further contributed to the distressing nature of the visit.
      Adding to my concern, I was later notified—after posting a Google review—that Dr. D***** called in a prescription for me. This is especially troubling because we never discussed a treatment plan or any medications during the appointment. It is unclear what was prescribed, why it was prescribed, or why this action was taken after he indicated he did not want to treat me. I consider this not only unprofessional but also potentially unethical, and it raises serious questions about the handling of my care.
      This experience left me feeling disrespected, dismissed, and emotionally shaken. I believe all patients deserve to be treated with empathy, professionalism, and full transparency—none of which I received during this visit.
      I hope you will take this complaint seriously and investigate this matter promptly. I trust you share my concern for patient safety and dignity, and will ensure that no one else experiences what I did.
      Thank you for your time and attention to this serious concern.

    MedCare Urgent Care is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.