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Business Profile

Windows

The Window Masters
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

5

Average of 24 Customer Reviews

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Review Details

  • Cope and Gloria F.

    Date: 02/19/2024

    My wife and I were contacted right away by Chris to setup an appointment time to come talk with us. He got here quickly, friendly and promt! Our house was built in the 1940's and had 18 windows! (The windows were actually painted shut!) It was such a pleasure and "top of the line experience) meeting the owner of the company, Chris. He is a awesome guy and was very helpful to us throughout the whole process. After the sale, we met the installer, Clayton, whom we felt was family ... NO JOKE! The installation went just as he explained. The job was competed in 2 days since we had so many windows. They did an excellent job and SUPER friendly. Chris had told us oringally he was about 2 months out on the jobs. Some unexpected changes happened and he called me and asked if they could start the following Monday. WOW! We were totally excited! We could actually feel the difference of the heat in the house right away and had turn the thermostat down! Window Masters is definitely a 5 star operation and we are totally satisfied with the experience! THANK YOU ... Chris, Clayton, Rebecca and Hannah ... y'all were EXCELLENT to work with.

  • Brenda C

    Date: 01/25/2024

    I am so happy with my windows! Window Masters were very professional and customer service oriented. I usually shop around the big box dealers but was pleasantly surprised and knocked off my feet with the quality of product and services I received. What an amazing experience and upgrade to my home. Thank you so much!

  • Bob and Teresa R

    Date: 11/20/2023

    My wife and I had shopped around for windows as the windows we had were original to the house. While we saw some nice product from the big chains we always felt that they were cost prohibitive. We just simply couldn’t afford to have all sixteen windows replaced at those prices. I was dead set against doing the job piecemeal, a few windows this year, a few more in a few years, and so on.
    Chris came to our house with great product and great enthusiasm. Best of all he had pricing that we could work with. Chris and his team delivered on every single promise he made. As a matter of fact, the windows were ready for installation about two weeks before Chris’s projected date.
    Clay, Rebecca, and Hannah were just great with the installation too. There was a problem with one of the windows but they made it right in no time and the job was still finished within a very reasonable time frame.
    We are very happy with the results! It’s amazing how clear everything outside looks now! The windows have a slight tint and the colors of the fall foliage just look incredible from inside. Also the windows are very user friendly for cleaning or should you need to pop them out in the event of an emergency.
    My wife and I would recommend Window Masters without hesitation!

  • Shannon H

    Date: 11/13/2023

    Our home is an older home with a lot of original windows that really needed to be replaced. We have shopped for windows at local home improvement stores and with the amount of windows that we needed to buy, it was just outrageous! The Window Masters knocked on our door one day and made an appointment. They were incredible from start to finish. They made it possible to get new windows sooner rather than later. They were very informative, and true to their word.
    When the windows arrived, the installation team came promptly and I cannot begin to describe how impressed I am! They were very professional. They worked tirelessly to get the job completed that day. It was a big job, 19 windows. They replaced, sealed, and wrapped the windows and didn't leave anything behind. They cleaned everything! Most "professionals" are messy and I spend the remainder of the day cleaning after them. These guys were by far THE BEST. Thank you Window Masters and a special thanks to your installation crew. They are really the star of the show!

  • Rose T

    Date: 11/13/2023

    I had all my windows replaced by Window Masters. I love my new windows and would recommend them to anyone who is looking to replace their windows. They are a great company and a great group of people to work with, best decision I could have made.

  • Karen B

    Date: 09/29/2023

    I am very particular when it comes to who does work to my home, and with that said I could not be more pleased with the high quality, reasonably priced windows that were installed by The Window Masters. It is a great company and the install crew, Clayton, James, Rebecca and Hannah are the best at what they do. They installed 14 windows in 6 hours and perfectly I might add. They are friendly and efficient. I highly recommend these people to anyone who is planning to replace their windows. Karen Burrell of Spartanburg S.C.

  • Barry C

    Date: 08/26/2023

    Let me begin by saying that I am a perfectionist by nature, and am therefore difficult to please. The 8 windows we had installed yesterday are very well made, and are truly high quality products. The real difference with this company, however, is with their installers. Clayton, Rebecca, and Hannah's attention to detail was excellent, and they did everything the way I would have done it myself! My wife and I were so happy with the results that we immediately ordered 3 more windows!
    I highly recommend doing business with Window Masters, and I foresee doing yet more business with them in the future!!!

  • Sarah H

    Date: 08/04/2023

    I am very pleased with my experience with Window Masters. The whole process was awesome and the staff was very professional, from the time Lori knocked on my door, to Chris coming in and doing the window presentation, to Clayton, Rebecca, and Hannah doing the install. And Chris stays in contact with you every step of the process. I definitely recommend Window Masters!!!!

  • Kim C

    Date: 07/07/2023

    From start to finish, working with the Window Masters has been a great experience. We had purchased a 1970's home that still had wood, single-pane windows, including one very large (floor to ceiling) bow window on the West side of the house that made it unbearable to be in our kitchen eating area in the late afternoon/evening. Chris came to our house to talk with us and "took us to church" with his enthusiasm and passion for the product. He provided us with all the information we needed to feel comfortable enough to make the decision to move forward, and was very accessible and supportive every step of the way. Our windows came in earlier than expected, and Clayton and his family installed 20 windows for us in one day. The windows have exceeded my expectations so far and I was amazed at the attention given to every detail of the installation process. Everyone has been personable and professional. Chris and his team are passionate about windows and it shows. Best of all, Clayton was able to remove the "beast" of a window in our kitchen and did amazing finish work to make it look like it has always been a part of the house. Highly recommend these folks.

  • Kevin W

    Date: 07/05/2023

    When I purchased my home, it was an older home which I knew the windows eventually had to be replaced. I honestly had put if off for several months until the day a knock on the door had me thinking? This must be my day… after I spoke with Jack I wanted to give it some thought and see if this is really what I wanted and if this was the right time? I spoke to Chris after going over things with my family. They came out and made the presentation and I loved it. After we ironed out the details Clayton came over and completed his measurements. He and his wife were very knowledgeable and kind. I received a call from Chris who stated the windows had been ordered. Shortly afterward the next contact was that they were in and ready to be installed. Wow! Talking about fast, efficient work and top notch courteous service! Clayton and his crew arrived at the time stated by Chris and got to work. They completed 16 windows, I mean removal, installation and finishing before sundown. What a great awesome experience. I was very pleased with the ENTIRE process. We are so pleased with the results, the superb communication and overall business of this company. I would ?? percent recommend these guys from the first meeting, and every step of the way throughout my journey with them. You will not be disappointed I promise you. Before the crew left, they showed us how to operate these beautiful windows and that made the difference to us. What an incredible experience! Thank you Chris, and your crew for such an amazing purchase.
    Kevin W.

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