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Business Profile

Asphalt

J&S Asphalt LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    J&K Asphalt approached us about redoing our driveway on approximately October . At the time we had a car parked on one side of the drive that we were unable to move at the time. We were told to call when it was moved and they would come back and finish. We called several times and left messages but never received call back. On November 10th, I was finally able to reach someone and was told that someone would be out to finish job on Wednesday, November 13th. Wednesday came and went but no one showed up. Today, November 18th, I texted our contact with the company, ***** ********, and have not received a response. At this time we would just like the job to be completed. Of contractor is unable to do that, I believe we should receive a refund so that we can hire another company to finish the job.

J&S Asphalt LLC is NOT a BBB Accredited Business.

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