Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Painting Contractors

Coastal Carolina Finishes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Painting Contractors.

Reviews

Customer Review Ratings

2/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromStephanie K

    Date: 05/12/2024

    2 stars
    I hired them to paint most of my main living area walls and ceilings and switch out an existing light fixture before or during the painting. I let the owner know I had a custom color for the walls and he said no problem. He came to pick up the sample but didn’t tell the painter who told me it would be a lot more than my estimate so I just went with a close enough color. The color is ok but I’m disappointed. My ceilings have cracked again in two places were the made repairs. Asked the owner to let me know when he could make it back to take a look and never contacted me again. He never had the electrician come out before or during the painting so weeks later he did show up after me following up but now I have a 1” circle on the ceiling where you see the old ceiling paint and that’s not acceptable and my reason for wanting it done with the painting was to avoid this. It’s two stories up so I cannot fix this myself. I also swear I told I wanted nail pops fixed but they told me I only pointed one out so I have lots of nail pops. Why would I pay someone 5k to paint over nail pops? I feel that I’ve been taken advantage of. I didn’t even receive an updated invoice when after the owner came out to remeasure (I was holding off on the ceiling of one room being done). There was a lack of communication, oversight and project management throughout the process. The painter didn’t have they help he needed or the tall ladder he needed most of the time. Paint was splattered in and outside my home. I have paint splatter on my siding, front door and paint handprints on the hose nozzle out back. They dumped paint in my yard during clean up. The work they did was hard and I really could’ve looked past some things but it’s been several months and I’m still so upset I gave this company my money. I’m glad I saw this on the 5k job before I had any larger jobs done my them.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.