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Business Profile

Consignment Services

Retrunk

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consignment Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/16/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Approximately 70 or more people purchased ***********'s ******************* through her Retrunk Marketplace. She was going to list our merchandise and all of last year we would follow up with her and she would reply that our items are photographed and ready to list but she would never list them. We are all going to file a police report, file with the better business bureau and the Attorney General and file a class action lawsuit. She has scammed me out of over $1000 in wholesale costs in addition to what would have been my sales percentage for all of the items that I sent her. I am asking for the service fee she charged of $49 dollars through Paypal of which she never provided the service that she sold us. There is even a change.org petition to get her banned from marketplaces she sell on since she has stolen merchandise at this point. Also if you ****** her name she has several past businesses in which she didn't provide the services promised. There is a reseller named Vad is Rad who made a video about *********** aka ********************************* dba Retrunk or Retrunk Marketplace. ****************************************************** Thank you for your review of this matter.

Retrunk is NOT a BBB Accredited Business.

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