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Business Profile

Construction

Constructing Up LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/16/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 12th I sent Constructing up LLC a demand letter for the return of my deposit of $95,876.25 for lot 8 and home . (******************************************************************************* ). Contract was signed on February 11th 2022. It has now been over 17 months and come to find out no construction has been done to lot .Constructing Up LLC.(************************************************************************* ***** )***************************** ,builder license # *********** ********************************** ************ .will not return my calls emails or calls to his office. Office # (************) 8am to 2 pm. .************************* project manager.(******************************* ) I had planned to be retired and back home by now . As this is unresolved I am not sure I can move forward or buy something else. i sold my home before I signed this contract. now I'm having to live with a friend until something can be resolved. Please help! Time line February 11th 2022 entered into contract for $639,175 gave a $95,876.25 deposit August 29th 2022 meeting at lot. At that meeting a survey stake was found to be out of place. grading was to start ASAP.October4th survey was redone by developer. have pic of work completed from developer. December 19th 2022 ***** was to have grader out last week but will try and have it out in next few weeks due to weather. January email to developer grading to start. March 12th,2023 contractor gave $7500 in upgrades for delays. March 15th was date house was to be completed on or before in contract. March 23rd 2023email ********************* light for grading.May23rd called developer found out HOA ARC was filled out incorrectly July 27th 2022 with no follow up to fix. Had HOA send ***** email on how to fix. May 30th developer received new application. June 19th 2023 ***** acknowledges he has received HOA approval. Called ******** on July 17th No building permit has been issued by the Co. ***** will not even communicate . My agent *********************** ( *****************************)************ able to up load better .

  • Initial Complaint

    Date:12/22/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    March, 31st 2022 we entered into an agreement with Constructing Up to remodel our home. Project was $349,000 with completion to be done Dec 20th, 2022. We paid 25% up front ($87,500). Months went by until demo happened in July. After Demo some framing was done but then nothing for months. Dec 21st we sent a letter of termination asking for our money back minus any work that was done. Per their own invoices they completed roughly $28,000 of work. They currently have multiple law suits going on and have done this to a number of people like us. We've been out of our home for 6 months and entire house has been exposed to elements.

Constructing Up LLC is NOT a BBB Accredited Business.

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