Complaints
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 1 complaint closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:09/20/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
The business is a franchise I am a franchise of the business i payed a down payment of 4500 for mint condition to find me buildings to clean as me being the franchise I am still owed buildings I have reached out to every one in the office via email text phone calls eve he one has been ignoring all my calls text and emails I have also emailed for them to give me my money back of what they owe me if they not gonna give me buildings the are trying to keep my money I want my buildings thats owed to me to clean I payed into the franchise for them to Find me contracts and keep me busy I am currently Not cleaning any buildings because they have not tryed to find me any or contact me
Business Response
Date: 10/10/2024
********,
Mint Condition has reviewed your complaint and would like to resolve this issue. Please look for a call from us within the next 4 business days regarding available revenue.***** *******
Customer Answer
Date: 10/10/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to my complaint, and find that this resolution is satisfactory to me.
Thank you.
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