Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

True Square Roofing, LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 13 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromGregg L

    Date: 06/09/2025

    5 stars
    Todd got in touch with me and we looked at my roof. Had hail damage and wind damage. We both contacted my insurance company and had a talk with the reps. Todd met with the adjuster at my house even with me being out of town and worked with the adjuster thru the whole process. Replacement roof got approved we met with Todd and Randy to finalize details. 2 weeks later, the singles were delivered along with the rest of that material, and the next day his crew was at it bright and early. The entire house was surrounded by tarps to catch the shingles coming off the roof as it was being stripped. Got the house stripped of the existing shingles, and were ready to start installing new shingles. I got home about 3:30 that afternoon to see how things were progressing. 3 people putting on shingles and 2 people starting the cleanup. was surprised by the amount of shingles that came off the roof but saw Todd later that day and he expressed his no concern for the mess. Crew surprised me by finishing the install of the shingles in one day and returned the next day to finish ridge vent and cleanup. When i got home that afternoon the roof looked fantastic and even better the cleanup that was done. So far haven't found any shingles or felt paper laying around. I would recommend True Square roofing 100% to get the roof repaired or redone. feel free to call Todd anytime and he will get back with you if not available at that time.
  • Review fromTaylor C

    Date: 04/14/2025

    5 stars
    Great experience, overall. They communicate very well and are punctual. They helped with the insurance process, making that very easy. I contacted them about a roof replacement and when I found out they do framing as well, I had them build a roof over my front porch. Couldn’t be happier with how it turned out. I have been getting lots of compliments on how much better my house looks now. I would not hesitate to recommend True Square Roofing.
  • Review fromKayce S

    Date: 03/28/2025

    5 stars
    A great experience and a beautiful new roof! We love that this is a family owned business- Todd and Austin were fun to work with and took great care of us. We couldn’t believe how smooth the process was, from start to finish. We highly recommend True Square Roofing!
  • Review fromAuspria W

    Date: 03/20/2025

    5 stars
    We had a good experience with True Square Roofing. We had a leak and damage from a storm. We got several estimates prior to deciding to go with True Square. Todd did a thorough inspection when he came out. He communicated with us during the entire process which I greatly appreciated. They were able to work with our insurance company as well. The days of the install, the workers showed up when they were supposed to, did a good job, and cleaned up after themselves.
  • Review fromTimothy F

    Date: 01/09/2025

    5 stars
    Very professional. Quality work for a fair price. A very hard working crew who went the extra mile to finish the job before bad weather set in. I would definitely recommend them to a friend.
  • Review fromLawanda W

    Date: 10/23/2024

    5 stars
    True Square Roofing did a great job for me from beginning to end. Their crew was professional, courteous, and worked hard to finish on time. Their cleanup was thorough and Todd and Shaun have been most accommodating in all of our dealings.
  • Review fromManuel M

    Date: 08/27/2024

    5 stars
    True square did a great job. Came on time and did the work with a thorough clean up afterwards. Helped with the insurance claim and had a variety for shingle colors. Todd is very easy to work with.
  • Review fromRosie O

    Date: 08/21/2024

    5 stars
    I am very satisfied with my roofing process from True Square Roofing, the crew was well mannered, clean up was Prestige! Process of handling the insurance company was very very easy and I couldn’t be pleased enough!!
  • Review fromSam H

    Date: 08/07/2024

    5 stars
    TODD AND HIS TEAM AT TRUE SQUARE ROOFING WERE A WONDERFUL GOD SEND AND HIS TEAM HANDLED THE ENTIRE INSURANCE PROCESS
    BEST ROOF I EVER HAD BEST BANG FOR YOUR BUCK !
  • Review fromCarla L

    Date: 06/10/2024

    5 stars
    Great Customer Service. Roof was done in a timely manner. My yard was cleaned and left just like they found it. Todd and his brother were very professional and great with communication.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.