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Business Profile

Mushrooms

The Mushie Underground

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mushrooms.

Complaints

This profile includes complaints for The Mushie Underground's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Mushie Underground has 2 locations, listed below.

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    • The Mushie Underground

      322 Amy Dr Goose Creek, SC 29445-3510

    • The Mushie Underground

      307 N Goose Creek Blvd Goose Creek, SC 29445-8411

    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 4 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/02/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Paid for gourmet mushroom syringes in July after his announcement of going on a Three month vacation,, a week after,, just seen the email about it. So I ordered. Waiting waiting waiting,, nothing. Went looking for him on the web,, disappeared, gone, until I saw it another day as mushie underground, Carl L****. New name? Huh? Ok. Contacted him about the order. Even sent a picture of the Bank statement,, again.. disappeared again? For what reason ? Only he knows

    • Initial Complaint

      Date:09/24/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I sent payment. Was told I would receive shipping info immediately the following morning/day; then heard nothing from him and received no replies to my messages throughout the entire day.

    • Initial Complaint

      Date:07/08/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      they will not answer me or refund me my money all I want is my money back I sent in my order on Jun 9,2024 7.25:59pm Receipt from TMU Receipt #****-1*** AMOUNT PAID $86.97 DATE PAID Jun 9, 2024, 7:25:59 PM PAYMENT METHOD Visa - **** SUMMARY P**** E*** Liquid Culture Syringe Strain:American Mystic P**** E***; Ps. A********* Liquid Culture Syringe; 7 Grain BRF Style 16oz Myco Jars. (4Pack) $86.97 Amount charged $86.97 All I want is my money back

      Customer Answer

      Date: 07/15/2024

      They finally wrote me and said they are sending me the stuff I ordered 
      Lets see if this is true thank for trying to help

    • Initial Complaint

      Date:07/02/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered products from this company and they will not send them, they offered a 3. Discount witch was not honored, then they have repeatedly ignored my emails phone calls and have replied by saying they have shipped it there is no track Number and it has been over 3 months as of now.

    The Mushie Underground is NOT a BBB Accredited Business.

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