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Business Profile

Chiropractors D.C.

The Joint Chiropractic - The Point

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromRin A

    Date: 09/26/2023

    1 star
    I stopped in for the $29 new patient pay up front offer. I asked about insurance, and found out that they do not accept insurance. Fine, I was going to be a pay as you go customer anyway. After taking 20 minutes to fill out their new patient offer, I summarily wrote DENIED to the advertising and marketing area with their partners, where they were expecting a signature to accept. Interestingly, the contract spelled out that rejection of their marketing is/was an option within their own contract/paperwork. The woman at reception was not sure I could do that, and I pointed out that this was in the contract. She then asked me to present an ID which she said was required and that they were going to make a copy of that.

    Since this was not an insurance provider and solely a pay as you go facility, I found no reason to provide my ID other than to collect more information on me than necessary. As a result she refused service to be completed without my ID - even though CASH was my form of payment.

    REMEMBER that your private information should be kept private and you are NOT required to provide ID for CASH services. I will be taking this up with the SC government on this deceptive practice.
  • Review fromWilliam M

    Date: 05/30/2023

    1 star
    Presents files and documents on a tablet with writing too small too actually see, claimed I only paid for 6 visits and signed me up for a wellness plan I never knew I had and didn't use, then threatened to continue to charge the card and then turn it over to collection. Scam artists and piss poor management.

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