Reviews

Review Details

• Review fromJohn G

  Date: 02/17/2025

  1 star
  We've been a partner with Corley for several years, but it looks like it's coming to an end. Over the past many appointments set up for our plumbing, electrical and HVAC, the majority have been rescheduled because of "emergencies" for other customers. Even some of our rescheduled appointments have been rescheduled. I got a call yesterday at 7:22 am regarding our electrical due to a scheduling conflict to tell me they were on their way. I've never had a call that early in the morning and I advised that 8:30 am would be a good arrival time, but was informed that our technician had a work conflict.
  Now our HVAC was scheduled for today, but I received a call stating that another emergency was going to cancel this scheduled appointment.
  So much for customer service..........................................................
  **** **

• Review fromSteve C

  Date: 10/21/2024

  1 star

  Steve C

  Date: 10/21/2024

  The air purification was installed wrong and created a problem with the heat not working. Called for an appointment and nothing available for over two weeks. I’m also a member of the service partner plan. I found someone local that came out the next day and fixed the wiring problem that created! $180 that I won’t see!
  Also, was overcharged or charged for a thermostat that wasn’t installed. It has been a month and haven’t yet received reimbursement. All I get is it has been noted and someone will call back. The line for the invoice and billing is not available for calls. Since I work two jobs I’ll have to take time at some point and got to the main office.
  

  Corley Plumbing Air Electric

  Date: 10/31/2024

  I am deeply sorry for any inconvenience Corley may have caused. We sincerely value your partnership with us, and are grateful you allow us to support you in maintaining your home. I see that we did refund you $1,424.00 to the credit card on file. I have directed my team to also refund an additional $300 as a show of our appreciation for you as our customer. We hope this restores your trust in Corley.
  Regards,
  Mitzi *** President and General Manager

• Review fromCharlie B

  Date: 08/21/2023

  5 stars

  Charlie B

  Date: 08/21/2023

  Garrett was fantastic, 10+! Kind, patient, persistent in trying to discern an issue we had, did not try to oversell when he made recommendations. Thank you
  

  Corley Plumbing Air Electric

  Date: 08/22/2023

  Mr. ****,
  You don't know how much this thrills us to hear this. We are very proud of Garrett and all our team members, and we are honored that you allowed Corley to support your home services needs. Thank you.

• Review fromJeffrey S

  Date: 06/20/2023

  1 star

  Jeffrey S

  Date: 06/20/2023

  I purchased a new hvac unit from them they've been out 7 times to repair it an still doesn't work properly. Would not recommend using them.
  

  Corley Plumbing Air Electric

  Date: 06/21/2023

  Mr. *****,
  First, I want to thank you for trusting Corley, and allowing us to partner with you on the right comfort system in your home. I am sorry there have been several visits to your home in an attempt to ensure the equipment is functioning properly. I know you spoke with our HVAC Leader and we are sending our best HVAC technician out, at no cost to you, at your earliest convenience. We are also refunding the most recent charge, and extending your service partner program for an additional year, again at no charge to you.
  Please feel free to reach out any time we can be of assistance.

• Review fromScott P

  Date: 05/19/2023

  1 star

  Scott P

  Date: 05/19/2023

  I rated Corley One Star not because of my experience with the technician who did my work but because if their exorbitant pricing. There are highly-rated contractors playing in the same space as Corley who charge HALF or less than Corley does and delivers similar or better results.
  BUYERS BEWARE…do your due diligence before you hire them to work for you.
  

  Corley Plumbing Air Electric

  Date: 05/22/2023

  Mr. *********,
  First, thank you for trusting us with your home. We really appreciate it. We take great care in choosing the right technicians, ensuring they have the best training in the industry, and we only use the highest quality parts and equipment. We are sorry you did not like the price. Please accept this as a 20% discount on your next service.
  Regards,
  Mitzi Ott
  President and General Manager
  Corley Plumbing Air Electric

• Review fromDon D

  Date: 04/02/2023

  1 star
  I recently had Corley install a new heat pump in my home. this has been so the worst decission I've made.. we are 35 days and 9 trips to my home and still not working as it should. in these multiple visits on a " NEW" unit the compressor was .noisey so the put in an oil additive.. Realy? Even used reclaimed 410A from who knows where in my unit. needless to say it started knocking. this is still not finished.