We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Recreation

SkyZone Trampoline Park

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Recreation.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Mark H

    Date: 07/26/2024

    Thinking about taking your kids to Sky Zone Greenville? DON'T. THEY'LL RIP YOU OFF!!

    do NOT sign up for the membership. It is impossible to cancel. June 25 purchased for my now 11 years old grandson. One place says to cancel 3 days out, another 5 days out if you don't want to renewal. 8 days out I tried to cancel, with no confirmation, then again the next day, 1 week out. Still no confirmation. Yesterday I was charged. Today I have called repeatedly, they never answer the phone and never returned the calls. I do not want to go down there, that would not be pleasant. I have locked my credit card and will dispute the charge, but what a pathetic way to run a business. Take your business to Big Air instead, and avoid Sky Zone at all costs, because those costs will recur over and over....

    So here's an update. Some dude did call me back. Asked me how I tried to cancel. Evidently there's 3 ways to do that, corporat website, Sky Zone Greenville website, and on the membership confirmation email that I received, which is what I tried to do, because it was right there in front of me! He told me there was no record of my cancelation, although I attempted to do it twice. He said he would cancel for me, but refused to give me a refund. I told him that was a pitiful way to do business and he told me that I needed to check my tone. I said my tone fits your business model and you'll never see anyone from my family ever again and hung up on him, because I didn't agree with his tone either.

SkyZone Trampoline Park is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.