We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Continuing Education

Piedmont Technical College Continuing Education

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Continuing Education.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/03/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Yes my name if ***** ******** and on March 17 2023 I went to piedmont TEC to attend my forklift license I passed my test and on that day it was raining so they told me they could mail my certificate that I've paid $169.00 and completed my class (in the rain) and when I call the first time they said they sent it out then I waited it never came then I called up there they said they would get someone to send it out I gave them my address and they sent it to the wrong address then I called again to tell them the one they sent to the right address had the wrong name on it so I call them and nakia L**** says I not going to have someone talking like that (BECAUSE OF THERE MISTAKE)and she hung up not knowing that I've been trying to get the problem resolved nicely so I call back and she doesn't answer so I call to the main office to get transferred to piedmont TEC continue ING education and she gets on the phone then after the two fail call backs and I tell her to put someone else on the phone she put matt W***** on the phone and he tells me what he thinks happened when me and her got on the phone so I'm like y'all going to team up on me about yall fault I said ok Im goin the the better business bureau cause I want is my forklift license and I know that's not to much to ask and not having to be shut down and rejected two times and teamed up against sorry for the lack of punctuation I'm just irritated cause my family depending on me and I'm trying and people like nakia L**** and Matt W***** making it harder then it already Is. THANKS
    YOU GUYS REALLY BE THE ONES MAKING A DIFFERENCE.

    Business Response

    Date: 05/18/2023

    Upon looking into your complaint, it was confirmed that the initial certificate was mailed to an incorrect address that the college had in our records and when the certificate was mailed to the correct address, the certificate was incorrect. It is our understanding that the correct certificate was mailed to the correct address on April 3, 2023. 

Piedmont Technical College Continuing Education is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.