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Business Profile

Restaurant Management

Burger King

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurant Management.

Complaints

This profile includes complaints for Burger King's headquarters and its corporate-owned locations. To view all corporate locations, see

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Burger King has 20 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/22/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      03/21/2023 at 1:09PM I was at the burger king #4178 on Bush River Rd in the drive thru, my bill was $10.87 I paid the cashier $51.00 she return with $10.13 change. I advised her that I gave her a $50 bill. She said no Of you would have given me a &50 the draw would not have opened I would have needed a manager. I said I gave you a $50 because all I had was $50's She persisted. The manager came and he said he would pull the tape, I ask if the camera was directly on the draw, and he advised yes. Minutes later he came back and told me it was a $20, I ask if he saw the bill and he said yes, I questioned some me and asked if I could view the tape. He escorted me to the office and played a tape I said where is the $20 he said right there I explained you can nit see it n the tape. I know what I gave her, and asked what is the next step. He advised nothing, advising that I am just out of luck that they an just steal my money and there is nothing to be done.

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