We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Mechanical Contractors

GoPro Mechanics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mechanical Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/08/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 8-23-22 I bought a 2007 Lexus ES Sedan for $3,000 in cash and $3,000 in 3 credit cards. I dealt directly with the owner who is ***************************************. It was a ************** Bill of Sale. The transaction was completed at my home address in **********, **************. I took possession of the car at my home address. The title was promised for a later date. On August 24, 2022 insurance was put on car from ********************** Near the end of October 2022 a title was mailed to me. After less than 3 months after purchasing the car the transmission failed. On December 9, 2022 I sold the car to Hills Auto in *******, **************. In late November 2023 I was informed by Hills Auto that the title was not filled out correctly. They had attempted to contact GoPro but phone calls were never answered and voice requests to return the calls were ignored. The same happened when I tried to call GoPro. It was suggested I get an Instant Title from the ************** DMV but the car was never registered in **************. The ************** DMV suggested going to the South Carolina DMV but they said the car was never registered in **************. The back of the title only shows the car being sold to GoPro Auto Sales on June 3, 2022 in *******. On January 4, 2024 I sent a certified and notarized letter to GoPro asking them to correct the problem. 2 attempts were made by the **** to deliver the letter but no one would sign for it. The letter has been returned to me.

GoPro Mechanics is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.