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Business Profile

Bill Paying Services

Lowcountry Billing Services, Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/18/2024

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Oct. 15th I was attacked by a p** **** while walking on a public street. The dog owner did not have the dog on a leash. I escaped the attack, got home, and called 911 for the purpose of reporting a crime. Police, Animal Control, and EMS responded. I refused medical attention from EMS and signed a waiver to that effect. Nothing in that waiver indicated anything as to fees or responsibility of any fees. Two months later, on December 15th, I receieved an invoice from “******* County EMS” in Lexington, SC for unspecified “ems services” in the amount of $150. I contacted them at their “800” phone number and explained everything I have already mentioned. I also told them that I have a copy of the written reports from the police, animal control, and the EMS. Furthermore, I told them the dog owner confessed to his dog attacking me, was charged by the police and animal control, and was fined $1087.50, payable to ******* County. I was also told the amount of the fine was intended to cover county expenses for responding to the incident. As far as I am concerned, any costs incurred by the first responders is covered by that payment. What I was NOT told was that the bill I received on 12/15/2024 was from A 3rd party: “Low Country Billing”, NOT ******* County EMS! As far as I can tell, this is fraud, where “Low Country Billing”, and its owner Ann Warren, misrepresent themselves as being “******* County EMS” for the purposes of harassing unsuspecting victims into paying for nonexistent medical expenses.

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