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Business Profile

Gun Dealers

Double Tap Arms

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gun Dealers.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/08/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a product on 03/25/23 and paid $234.99 for it on 03/28/23.The product sais they are back ordered for 3-4 weeks.After 5 weeks i began to email them for an update.After another week i called them on 04/15/23 and they answered and said it would be another week and they will start mailing out the product. It has been 3 weeks and they still have not emailed me back once or answered any of my calls since that date.

  • Initial Complaint

    Date:01/09/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a trigger for a firearm on 12/13/2022 the invoice number is 4304 the payment was made through Quick books in the amount of $410.49 in which 10 dollars was for shipping . I reached out to the company to seek status of the order with no response. I called the company has no voice mail set up. I either want a refund for the full amount or the product shipped out with a tracking number.

    Double Tap Arms, LLC
    PO Box 300
    Wagener, SC 29164 US
    +1 8036468382
    *****************@yahoo.com

    INVOICE
    BILL TO
    ****** ******
    *** ***** ** SHOEMAKERSVILLE PA
    19555

    INVOICE # **** DATE 12/13/2022
    DUE DATE 12/13/2022

    SERVICE DESCRIPTION QTY RATE AMOUNT
    Kriss Vector Gen
    1 and 2 Double
    Tap Trigger.

    1 399.99 399.99

    Flat Rate
    Shipping

    1 10.50 10.50

    BALANCE DUE $410.49

Double Tap Arms is NOT a BBB Accredited Business.

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