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Business Profile

Restaurants

Carolina Wings & Rib House

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurants.

Complaints

This profile includes complaints for Carolina Wings & Rib House's headquarters and its corporate-owned locations. To view all corporate locations, see

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Carolina Wings & Rib House has 8 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:02/18/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed a mobile order and went in to pick it up once I got back to my car I realized that my drink was missing I went back inside and informed the employee she went to go fix my sweet tea and with the sweet tea still in her hand it looked as if she licked her hand or wiped her nose with her hand while she stared straight at me and handed it to me as if the flu is not going around it is very unsanitary and unsafe so I contacted a manger which took 8 minutes to get to the phone he acted as if he didn’t care and brushed it off offered nothing no type of help or anything so then I open up my food my fries are half cooked some are over cooked on my kids plate and the lettuce on the sandwich was so brown and nasty that it made no sense at all this restaurant is just a disgusting place with no remorse

    Carolina Wings & Rib House is NOT a BBB Accredited Business.

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