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Business Profile

Land Surveyor

Mathis and Muldrow Land Surveying, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Land Surveyor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/28/2023

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I sent this surveying company half of what the job cost to survey my family’s land in SC. I sent this money in and was received May 9th. Since then I have BARELY heard from this company. Steven the owner has not responded to any one of my messages since he last contacted me on June 20th in which he said I should have your land done by tomorrow. Today is July 27th. At this point I can only suspect this company is a fraud. So I am reporting them everywhere I know and am disputing the check with my bank and contacted my lawyer. I just want the job completed OR a refund and I can find a better company. The customer service alone makes me wish I found better to begin with.

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