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Business Profile

Residential Air Conditioning Contractors

Rudd Plumbing, Heating and Air

Reviews

This profile includes reviews for Rudd Plumbing, Heating and Air's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rudd Plumbing, Heating and Air has 3 locations, listed below.

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    Customer Review Ratings

    4.94/5 stars

    Average of 18 Customer Reviews

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    Review Details

    • Review fromrobey j

      Date: 11/03/2024

      5 stars
      Marcus was outstanding. Explained ever step and gave me options on fixing my AC. Can’t say enough on how great he was, as well as being exceptionally polite and knowledgeable.
    • Review fromDiane A

      Date: 10/22/2024

      5 stars
      RUDD Plumbing*Heating*Air – OUTSTANDING!! Better Business Bureau for 10 years w/ A+ rating. Within 48 hours, I met with both owners – Winston who does community outreach work (Carolina Youth Development Center, Special Olympics, etc.) and Robert (MBA from the Citadel); HVAC Service Tech & Educator – Michael; HVAC Team Installation Tech- Adrian other team members – all of whom treated me like family. Moreover, the friendly office staff sent pics of who was coming, arrival times, contract details, and answered any other questions I had. Their cost, financing, integrity, warranty, professionalism, and kindness set the bar too high for other companies to compete. Installation was next day – EXCELLENT SERVICE!! So blessed!!! Thank you RUDD Pros!!!
    • Review fromCraig S

      Date: 08/14/2023

      5 stars
      We did a whole-house upgrade with Rudd. It was a big project and they handled it well. Friendly and knowledgeable, good results, good follow-through on details and good customer service. Highly recommended.
    • Review fromAmanda C

      Date: 08/03/2023

      5 stars
      Scheduled my service request promptly; showed up on time. Shaun was skilled and knowledgeable. Completed the work and got my sink draining again. Rudd is absolutely the best!
    • Review fromTim W

      Date: 07/19/2023

      5 stars
      Great service from Josh. Recharged the my AC, and got my system back up and running.
    • Review fromTim W

      Date: 07/18/2023

      5 stars
      Called the morning on the day my AC went out. Rudds tech Josh made it out early next morning, promptly troubleshot the issue to a bad compressor start cap replaced it for me up and running in 15 mins. Then checked the refrigerant pressures, and the found they were on the lower side. Gave me 2-3 options as my system was on the older r22 refrigerant. Great service!
    • Review fromJames S

      Date: 07/13/2023

      5 stars
      Outstanding service was provided by Ola. Have us good advice.
    • Review fromCassandra T

      Date: 05/10/2023

      5 stars

      Cassandra T

      Date: 05/10/2023

      The 4 young men from RUDD plumbing &!heating and air arrived as scheduled. They were very professional with the installation of my new a/c unit, the original unit came with my home from 23yrs ago so it was time for a replacement! Dokota Carroll done a fantastic job of walking me through on the use of my new unit from setting the digital thermostat to changing the filter and so on! It’s my first time dealing with this company and from all the wonderful reviews about this company from doing my own research, I’m glad I decided to them a call. As far as recommending them to anyone, yes I would I’m a customer that’s satisfied with their business!!! Cassy

      Rudd Plumbing, Heating and Air

      Date: 05/11/2023

      Thank you Cassy for this great review! It sounds like you were ready for an HVAC upgrade and our team took great care of you. We would love to help you with your HVAC or plumbing again in the future. Thank you again for taking the time to leave this five star review.
    • Review fromDamon H

      Date: 04/28/2023

      5 stars

      Damon H

      Date: 04/28/2023

      Price was great and installation process was easy. Team did a great job of cleaning up after job.

      Rudd Plumbing, Heating and Air

      Date: 05/03/2023

      Thank you Damon for the five star review! We are pleased to hear you were pleased with your install and that our technicians went above and beyond. Please call us if you need help in the future with your HVAC or plumbing.
    • Review fromElizabeth B

      Date: 04/10/2023

      4 stars

      Elizabeth B

      Date: 04/10/2023

      Very friendly and knowledgeable. Explains the pros and cons of options, potential risks and value added vs price.

      Rudd Plumbing, Heating and Air

      Date: 04/18/2023

      Thank you for the review, Elizabeth! We always strive for five-star service. Please call us again if we can assist with your HVAC or plumbing. We thank you!

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