Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Housing Consultants

Beck and Call Corporate Housing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Housing Consultants.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromCandice M.

    Date: 07/26/2022

    1 star

    Candice M.

    Date: 07/26/2022

    SCAM ALERT! Cancelled my longstanding reservation in Jacksonville, FL with only 2 days notice. I am flying in from the west coast and lost money having to rebook another stay on such short notice. Stella, in her infinite wisdom, decided it was ok to screw me and my family because the current guests decided they needed to stay longer. Stella Fridley is a con artist!

    Beck and Call Corporate Housing

    Date: 07/26/2022

    While we completely understand Ms. M****'s frustration by law we cannot ask a current guest to leave if they are ill. In this case the current guest is undergoing chemotherapy and has been at the unit for 6 months and required two additional days. Ms. M**** was notified immediately when we found out about the issue. Ms. M**** was offered free accommodations if she could shift her schedule by two days. Once Ms. M**** found out about the change she sent this message: this is not okay and your current guests need to find somewhere else to stay. I don't care if they have medical issues. At that point we issued a 100% refund of Ms. M****'s reservation costs. None of these issues falls under the definition of a scam. Nor was our company ever out to "screw" anyone over. We are in the hospitality business and have always conducted business with integrity and respect for our guests. I'm not sure how this classifies as being a con artist.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.