We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Roofing Contractors

5 Stars Roofing, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • William M

    Date: 06/10/2025

    BEWARE!!! I had a new roof installed by this company just a year ago. I had a prior relationship with Gary who also ended up being the foreman on my job. The work seemed to move quickly and thought the work was done well. My mistake, soon after the job was completed my family was out of town for an extended time. While they were away I was staying at the house by myself. I had not been down to the lower level of my home for a few weeks, but once I did, I found the I had a leak and had to have the whole area remediated for mold and water damage. At the time we could not conclude where the water came from so I paid $10,00.00 out of pocket to fix the problem. Fast forward to the end of May. My wife and I we're on our porch, which is enclosed, it was raining pretty heavily and we noticed an interior wall that was wet and leaking and realized the water leaking onto the baseboard and floor. We then went down to our lower level and ironically enough the ceiling was wet and water had pooled in the same area as had leaked the year before. I promptly called 5 Stars the next day and they immediately sent their production manager J out to access the situation. He facetimed me from the roof of my house and showed me broken pieces of hardie plank siding at the base of my roof at the flashing. We discussed the situation and he told me We agreed that either they damaged the siding or it was damaged before and they never let me know. Either way they had the responsibility to let me know. He told me he totally agreed with me and was going back to his office to get clearance to do the repairs, then proceeded to "ghost" me for a week and cowardly sent an email saying they were not going to take responsibility for this although I have a 5 year warranty on the roof.

  • Kay P

    Date: 08/03/2023

    It was a pleasure to have Bryan K*** as the Project Manager for my roof install. Bryan walked me through every step of the process, from beginning to end, with no questions left unanswered. Bryan was there for the install, and has followed up making sure every detail was taken care of and completed. I would recommend Bryan K*** and 5 Stars Roofing to anyone who is in need of a new roof.
    Top Notch!

5 Stars Roofing, LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.