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Business Profile

Search Engine Marketing

Mr. Marketing
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BBB Accredited BusinessA-Rated by BBB

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/09/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Mrmarketingres.com has done nothing but fill my business contact form up with spam for weeks which has cost us money from having a full inbox on 2 occasions missing important emails, I am not a typical person complaining. It does not end here. I will spend time on money to make sure this stops on this overseas fraud business. I do not want an apology as from looking below, this had been your marketing tactic for years. End of story.. ..

    Business Response

    Date: 01/10/2025

    Mr. *******

    I'm sorry if my sales team upset you and I would like to say we will never contact you again, but you didn't even provide the name of your company or any identifiable information in this compliant for me to add to our Do Not Contact list.  Please provide us with the name of your company and your website and I will have our compliance team ensure no one on our sales team or our resellers ever contacts you again. 

  • Initial Complaint

    Date:05/06/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company will not stop spamming my contact form. They do this to a lot of businesses. There was a previous complaint on BBB about the exact same thing. This Cody G***** won't leave me alone.

    Business Response

    Date: 05/11/2024

    I have searched my sales rep Cody G*****'s email account ****@mrmarketingres.com for "***", "*********", his gmail email address he used to file this complaint with, and his website which I had to find making ****** searches since he didn't provide it in the complaint "*********************".  I see absolutely no evidence at all that he requested my sales team to not contact him again, he simply went straight to the BBB to file a complaint.  Anytime we get a request from a business not to contact that business again, we comply.  I have multiple sales reps and resellers and we use a company-wide Do Not Contact list and adhere to that, we add the domain, email, phone and business name of any business that requests not to be contacted by our sales team again to that list. After tracking down this information per the BBB complaint I have added this gentleman and his company information to our Do Not Contact list and he will not be contacted again.  

    Customer Answer

    Date: 05/13/2024



    Complaint: ********



    I am rejecting this response because I have received several emails from Cody G***** over the last several months and he keeps using fake names while also using his real name which is really strange.  I should not have to contact a business and tell them to stop spamming me.  They should just not spam people to begin with.  They've had other people complain about the exact same thing and yet they keep doing it.  A ****** search for "Cody G*****. I apologize for using your contact form" turns up hundreds of results.  I want this company to stop spamming everyone, not just me.  There's just no need for it.  If they really are a legitimate business that doesn't scam their customers they wouldn't need to spam every company with a contact form.  They would be able to get customers based off of their reputation.  



    Sincerely,



    *** *********

    Business Response

    Date: 05/13/2024

    The resolution the complaint asks for is to not be contacted again.  I have told all of our sales reps and resellers to not contact him again by any means of communication.  I have gone out of my way to ensure he is not contacted again by anyone in my company.  Clearly this man has no objective other than to harm our business as I have given him exactly the resolution his complaint has requested.  

  • Initial Complaint

    Date:08/31/2022

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company continues to spam our business website and email addresses with spam and promotional items and we've asked many times for them to stop. We've called, emailed.. to no avail. Very shady practices.

    Business Response

    Date: 09/07/2022

    Business Response /* (1000, 5, 2022/08/31) */
    Mr. ******,
    My company does not engage in mass email marketing. I have taken note of your name, phone, and website address and I will speak with all of my sales reps regarding honoring your wish not to be contacted again. It is not currently illegal for one of my sales reps to reach out to your business, although I apologize if their outreach upset you, that is certainly not our objective.

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