Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Foreign Auto Repair

Autohaus

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJacob D

    Date: 12/19/2024

    1 star
    We had a very stressful encounter with this business, particularly ****** (the owner). He initially quoted us one price to complete the work on my sisters range rover. Upon completion of the job he increased the total price by 200%. I am afraid he has performed this price gouging against other customers in the **********************. My British family were the ones dealing with ******. Upon protest by my family to the drastic increase in price he decided to turn to insults. He went so far as to claim ' Germany should've won war, you brits are all the same.' 0/10
  • Review fromFlorian B

    Date: 09/11/2024

    1 star
    On the 08/12/2024 i drop the 2010 **** A5 Convertible with the noise on like axle issue and vibration after 70 mph ,they replace rotors and brake pads ... they return the car with same issues and i pay over $3000 ,DO NOT RECOMAND , SCAM
  • Review fromKregg S

    Date: 03/07/2023

    1 star
    Had to have my vehicle towed there because Thursday 3/2/23 the steering wheel column was locked. They first told me that it would be 10 days before it can be looked at. I was called at 9 am 3/7/23, 3 separate times. At the end of the first call I asked if they can take a look at an oil leak that I had began noticing. The second call began with the woman saying that they cannot tell me what the oil leak is until I give them $900 to fix the steering wheel and its locking issue. I responded with, " hang on I need to speak to my wife before committing to spend that kind of money." 5 minutes later I received a call from the technician stating that there was someone at the shop interested in buying the vehicle from me for $600. After this I decided that this was not the place I cared to deal with trying to fix my vehicle.
    I received a bill for $177.00 for DIAGNOSIS. NOTHING WAS REPAIRED OR REPLACED.
    This was what it cost me so they could not rip me off anymore. I reluctantly paid it, and had a towing company remove it from the premises and brought to another location.
    Nowhere on the walls in the office is there any pricing per hour, cost for diagnosis, nothing. Because I had it towed I was unaware of this, it was not until I went there did I learn any of this information. Upon bringing this to their attention all the tech could do was YELL AT ME because i had 2 bad tires on the front. Never addressed the issue by the way.
    It will not surprise me if this place isn't closed within a year or so, but wanted to hopefully prevent anything like this from happening to anyone else.
    I felt like they were going to RELEIVE me of my vehicle so their young technician could get a good vehicle with minor repairs that could be done over time, which did not have to be done ALL AT ONCE. Which they seemed needed to occur. Save yourself the trouble and find somewhere else. I would have brought it to a ***** dealer if I wanted to spend that kind of money!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.