Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Maid Service

MaidThis Cleaning Myrtle Beach

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Maid Service.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJill D.

    Date: 08/02/2023

    1 star
    We used Maid This for maid service for a vacation rental. They came over 20 times. Not one of those times did they adequately clean the home or fulfill the services they claim they deliver. The company doesnt even know which ********* they send to clean each time, not to mention what the crew actually does, or in this case doesnt do, during their clean. Every week my husband and I would have to follow up after a cleaning to inspect the property and end up having to reclean the home ourselves. Maids did not clean the floors. Hairs and hairballs were often found on the floors and surfaces. Food drips and particles throughout the kitchen, on eating utensils, surfaces, floors, and appliances. There were a number of times when it took the two of us over 3 hours to clean the home after it was already supposedly cleaned by the Maid This housekeepers. We had to request the company bring and use a vacuum since the maids didnt bring one even though we were told they did. ******** calls and conversations with office managers and company owners got us nowhere. The company every time admitted they had failed. They told us that they would do better. They said the services we got were not acceptable and did not meet their companys standards, yet, nothing was done to improve the quality of the house cleanings. Often the housekeepers left the property and failed to lock the doors. We also found windows open and propped open after they had cleaned. Both safety and security issues. On multiple occasions the house was in such bad shape after being cleaned I sent photos to the office to share how bad the house looked and the company sent a second crew to come back out. In each of those cases the second crew (also part of the ****************** was astonished and shocked to see the condition the house knowing it had just been cleaned. The commonly is not professional. It is not reliable. They are irresponsible and negligent. Do not hire thus company.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.