Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving Companies

Miracle Movers

Reviews

This profile includes reviews for Miracle Movers's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Miracle Movers has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromApril M

      Date: 04/05/2023

      1 star
      ************************* of the ********* office is a liar and dishonest person. I used MM July 2022 for a move based on their website. Worst experience ever. Did not wrap furniture and their employee ************************* was very rude and belligerent. Dumped my furniture in the storage unit parking lot. ***** said he would make it right. Put my stuff in the unit- still not wrapped and I had my own moving blankets- and told me he would be in touch about damages- worst being to my 6 month old leather sectional. Didnt hear from him again. Filed Consumer Complaints with ******** Atty ******** Said he needed more evidence which was provided. Disappeared- no more contact. I took them to Small Claims Court. Won a $1500 judgement. He didnt pay. Beware using these people. Every piece of my furniture has dings and nicks. Was not wrapped. So continuing on through the Brunswick County Courts and I will not stop till Im paid!!!
    • Review fromRaymond P.

      Date: 03/30/2023

      1 star

      Raymond P.

      Date: 03/30/2023

      ********************* tried to con my wife into some waiver to relieve him of responsibilty with our stuff after having 95 percent of it packed in his truck, tried to intimidate me into signing it then when that didnt work threatened to leave with our stuff if we didnt agree to sign a waiver. (Never signed it) Even the manager was trying to tell me how it was all our fault because their guys were a hour and a half late to get to our old home. And took a hour and a half longer to get to our new home. And how they cant deliver our stuff same day because of time. "*********************" or whatever his nickname spent more then 1 hour during the move just talking about himself! And when asked to stop talking and work he loses his temper and screams F--- YOU in front of my wife my 6 month old son and my 3 year old daughter. Leaves her crying because he leaves with all of her toys. Which was her biggest fear going into the move. All because I didnt say "please" stop talking and get to work?!***** the owner demanded payment before the job was complete and held our belongings hostage wouldnt deliver them unless we paid. Which he charged 600 bucks more then what was agreed on. And as soon as we paid is when ********************* started screaming at my family and tried to steal all of our belongings anyways.****** ridiculous words to me were:"You're not the customer, your wife is, so I'm not talking to you!" so much for families moving families. ***** tells my wife that if I press charges they will press charges but then says nothing to the police about it while they were there.(More intimidation)Not worried about it as yelling back at some jerk isnt illegal.Police contacted the owner and he was asked to return our possessions. So they just put everything on our porch and threw our stuff hap hazardly into our home. They say it was because of the rain coming. So most of our stuff got rained on and ruined.

      Miracle Movers

      Date: 04/03/2023

      Good Morning **************, I would like to speak with you in more details regarding the move. We have several locations and I will need to look up your information,. Please send me the name and phone # the move was in, with move date and the pickup and delivery address. Once I have this info I will be in touch. Thank you, *****, Miracle Movers

      Raymond P.

      Date: 04/21/2023

      And how am I supposed to send you this information with no contact information? I can tell you ***** and **** said they were the owners and the move happened Saturday March 25th 2023 they were supposed to be there at 8 am in *********** but showed up closer to **** am. and they were supposed to give us full service moving to outside of ******. This was paid for by a third party, my father in law. The cops ended up having to be called and my Daughter has suffered nightmares because of this *************** that got aggressive because I asked him to stop talking and work.... not sure what you can do, my daughter is now traumatized by the insane behaviors of your employee out of Miracle movers of Brunswick county located in ********* **. And I will stick by my statement that **** should be in prison for his ***** like actions and aggressive behaviors around my 3 year old daughter. not to mention my wife was really uncomfortable around him as he kept flirting with her and got really mad whenever I was around. He acts like he is on drugs. I've never met anyone that cried so much about having to work in my life. So please tell me as a family orientated moving company, what should I expect as a resolution? More drama no doubt.

      Raymond P.

      Date: 04/21/2023

      By the way **** told me his name was ****... then he told it was big ****, or ********************* or something ridiculous and unprofessional. So that and the inability to be on time the aggression the fact that the owner ***** even tried to tell me not to talk to people a certain way then threatened my wife with pressing charges on me because i yelled at **** after the cops showed up. I have little faith that there is much you will do to fix this enormous problem within your franchise.

      Raymond P.

      Date: 05/05/2023

      Like i said im not posting my familys information on a website. You can post your email so i can send you a email with the information you requested. However im so furious with the trauma your employee put my dauhter through that in order to preserve some sort of sanity on this matter i will not publicly disclose my wifes phone number my phone number or their names.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.