Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Shuttle Bus

Myrtle Beach Airport Shuttle

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Shuttle Bus.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromDiane W

    Date: 12/01/2022

    1 star
    The worst experience I have ever had. It started with driver calling me and telling me to pay him directly after I had charged the ride to credit card with online booking. Then after several phone calls we got that straightened out. Gave them my landline number to use before leaving( live in area with no cell service) and cell phone number to use when traveling. On day of return flight received email instructing me to call when plane landed. I did that and man who answered had no idea what I was talking about (it was 10:30 PM)Sat in terminal and charged phone. Walked up and down pick up area looking in every vehicle for my driver. Called drivers cell phone...rang 4 times went to voice mail and box was full) I MADE SO MANY CALLS AT AIRPORT TO 5 DIFFERENT NUMBERS THAT MY CELL PHONE DIED. After 45 minutes took airport taxi home. Called next morning and demanded refund....stopped payment on credit card because they are soo untrustworthy.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.