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Business Profile

Tax Return Preparation

J. Floyd Swilley Enrolled Agents, LLC
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BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for J. Floyd Swilley Enrolled Agents, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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J. Floyd Swilley Enrolled Agents, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:08/08/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company was put on my credit report , as an debt payment. I supposedly went to the hospital in the year 2018 and i do not recall having to go to the hospital that year at all . I do not want it messing with my credit as i have been working on it for the past 4 years .

      Business Response

      Date: 10/28/2022

      Business Response /* (1000, 5, 2022/08/09) */ I have no knowledge or record of this individual nor have we billed her for any services that I am aware of. We do not report to credit agencies nor do we bill or collect for that matter for anyone other than our invoices. Again I do not have any idea who this lady is or what she is talking about. We are in the tax resolution and management business. Since we did not report it to the Credit Bureaus we cannot have it removed. The credit report entry is incorrect and I suggest that she challenges it with her credit bureau. They will in turn contact us to verify it since we did not place it on her credit nor have any knowledge of it they we be more than happy to remove it from her credit report. Once again I do not know who this lady is nor what she is talking about. We do not report to any credit bureau.

    J. Floyd Swilley Enrolled Agents, LLC is BBB Accredited.

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