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Business Profile

Churches

Transformation Church

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:04/04/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I reached out t o this church on 3/13 to find out more about the summer camp that they are advertising . I received a response on 3/14 we both agreed to speak over the phone on 03/14@5pm in which we did speak .I was told that it would be a $50.00 registration fee for both of my girls which totaled $100.00 . The $100.00 was sent on 03/15 . I then was told that I would received a confirmation email and welcome email within 48 hrs of the camp receiving the fees. I never received a confirmation nor a welcome email . I have reached out via text message on 03/28 and 03/30 and still have not received a response. I would like to have my money back .

    Thanks!

Transformation Church is NOT a BBB Accredited Business.

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