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Business Profile

Tree Services

M & M Tree Expert

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/08/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Will my mother was needing a tree take down and someone gave her this guy's number . He charged her 700 dollars to take it down and when he showed up at 11 am the next day he started on it and at 4 pm he went and told my mother he was done for the day and needed 400 dollars and he would be back the next day . My mother is 80 years old and she believed him because of the person that told her about him was a good friend. So the next day came and went and now it's been 7 months and he will not answer her calls and I have went by his house and he won't answer me either. So then I had to hire another person to come and finish that charged me 1200 to finish because he left a mess I've tried to go to police and they won't help at all they said for me to just file a complaint so that's what I'm doing . I think he should have to give Mt mother her money back and atheist pay half of what we had to pay the new guy . I fell like he took advantage of my mother because she was old . There is a picture of the trash he left in my mother yard

M & M Tree Expert is NOT a BBB Accredited Business.

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