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Business Profile

Travel Club

Club Loco, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Club.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromLaura W

    Date: 04/04/2024

    1 star
    At HER request, we met with *********************** when we were in ************ in January. We expressed our frustration that we had not been able to secure our desired week through Global Discovery Vacations. **** said we should hear something by the end of January, and if we didn't, we should reach back out to her and she would help us. I called in February and spoke to someone there who said **** was out sick but someone would return my call by the end of the week. I explained the purpose of my call, and she said reiterated that GDV should be able to get that done for us. No one returned my call, so I called again and got their voicemail. I left a message, and also sent an email to the address on ****'s business card, which was an "info@..." address that should go to anyone in the office. I never received any response to either. I called our GDV sales rep. ** said Club Loco never should have indicated any ability to help us as that is beyone their scope.

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