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Business Profile

Vacation Timeshare

Maritime Beach Club

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Maritime Beach Club's headquarters and its corporate-owned locations. To view all corporate locations, see

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Maritime Beach Club has 2 locations, listed below.

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    • Maritime Beach Club

      400 N. Ocean Blvd. North Myrtle Beach, SC 29582

    • Maritime Beach Club

      PO Box 3849 Myrtle Beach, SC 29578-3849

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:12/27/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Visited here with my family for our Christmas vacation/shopping trip December20-23, 2024. We stayed in a 2 bedroom apartment. We arrived late in the afternoon and took our things up to the room to get settled. The room had an awful smell that I determined was coming from the refrigerator. We sprayed the room and opened to balcony door to help with the odor. After a terrible night of tossing and turning I woke up at 430am and noticed that I had several bites marks on my back and arms. I took a shower and immediately packed up our bags as I could only assume that the room had bedbugs. I notified the front desk and they moved us to another room. We took our things to the new room only to find a dead bat in the shower. We were then offered a third room on the 9th floor and it seemed to be a lot cleaner than the previous 2 room. We were there for 3 days and I can honestly say this was our worst stay ever at ***************************** and we vacation at the beach several times a year. I was told by the front desk that an exterminator had been called in for the 1st room. I was never contacted by anyone about the bug bites although I did provide photos to the staff. I would expect a full refund for my stay and an offer to replace my ruined family vacation.

    Maritime Beach Club is NOT a BBB Accredited Business.

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