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Business Profile

Online Shopping

Southern Grit

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Southern Grit's headquarters and its corporate-owned locations. To view all corporate locations, see

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Southern Grit has 2 locations, listed below.

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    Customer Review Ratings

    1.3/5 stars

    Average of 56 Customer Reviews

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    Review Details

    • Review fromLacey S

      Date: 06/05/2023

      1 star
      Same issues as everyone else appears to be having. Placed an order in February and never received it. I have contacted them multiple times with no response.
    • Review fromCrystal Q

      Date: 06/02/2023

      1 star
      I placed an order from them about a year ago still haven’t received all of my order. I do not recommend ordering anything from them unless you like buying something you are never going to actually receive. 100% disappointed in Southern Grit!!!
    • Review fromLeslie D

      Date: 06/02/2023

      1 star
      Placed an order on Feb 11th. Paid for 7 items, have only received 2. Contacted the company via email, was referred to their 45 day processing policy, which has obviously past, was offered store credit but denied a refund. Now my emails go unanswered. What a disgrace to all us female owned small businesses!
    • Review fromMa M

      Date: 05/31/2023

      1 star
      Purchased the item on 2/28/23 for $55.43 I emailed the business on 3/19, 4/21, 5/6, 5/16, 5/19, 5/22 and 5/30 on ********* and ****** DMs. At this time on 5/30/23 the statement has been removed from their website but the only response I’ve been given was on 3/19 which stated “ You may have overlooked our graphic tee policy that was located in the
      product description of all the graphic tees we currently sell. Our
      graphic tee policy is a 2-3 business day processing time. This allows
      us to carefully look over the order and make sure that there are no
      issues before sending them off to our offsite vendor for production.
      From there it's a 21-45 business day production time. This does not
      include shipping to us and then to you. Once your tees are shipped,
      you will receive a notification with updated tracking. Our tees are
      unable to be cancelled once the order is placed. However, if you no
      longer wish to wait on them before the policy window, we do allow for
      store credit or an exchange of tees we have on hand.” At this time I don’t have my item, I haven’t gotten an update, another response, or my money back. I was really looking forward to my order. I’ll be disputing with my bank and I may also submit a fraud claim to the FTC.
    • Review fromRachel C

      Date: 05/30/2023

      1 star
      Like many other people on here I have emailed customer support multiple times, with no response. I’ve reached out on *********- nothing. I’ve had comments deleted off their ****** page. I placed an order in February 2023 and I’ve heard NOTHING, but you know they took my money right away. I have screenshots showing my comment on their ****** page and screenshots where the comment is mysteriously gone. But the comment that is still there? The one where I supported her when she was discussing the reviews left on here. From my experience she is living up to all of the negative things people have said about her.
    • Review fromTaylor W

      Date: 05/17/2023

      1 star
      I placed an order with this boutique on Feb 3rd, 2023 and STILL have not received the order after many attempts to communicate about how i was concerned with not receiving. I do not understand how this woman is still running her “business”. This is absolutely nothing but fraud and scam. I have never in my life had an experience like this before and I have nothing good to say. I am absolutely just disgusted. I have screenshots of emails, and comments I have made on posts (which many HAVE been deleted) all the owner cares about is making trendy tiktoks and not taking care of things that should be. (Like customers????) I had such high hopes for this boutique, and after my experience I will be sure to warn others. I plan on making a post about my horrible experience. I also plan to contact the state where this business is located. Which was instructed to do PER my bank. I have disputed the charge which I WAS aloud to do LEGALLY. Many people have also had this experience with her. I know when I personally read the things I did, especially here I knew I immediately made the wrong decision in trusting her. I could go on and on about how upset I am with the owner and her way of running a business. Do people not feel any remorse these days???
    • Review fromAshley M

      Date: 05/13/2023

      1 star
      Contacted her MULTIPLE TIMES about an order I placed in March and still have yet to receive. NO RESPONSE at all!
    • Review fromKelly A

      Date: 05/11/2023

      1 star
      DO NOT ORDER FROM THIS COMPANY!!! I placed an order back in June 2022. I was informed that 3 of the shirts in my order were backordered, so they partially shipped me my order. I have emailed them at least 12 times and they have yet to either off any resolution and now doesn't respond to my emails and/or messages on social media. The owner has pretty much stolen from me.
    • Review fromRachel S

      Date: 05/09/2023

      1 star
      I ordered a sweatshirt on February 3rd, and hadn’t heard anything for months. I tried emailing, sending messages on social media accounts, and still got nothing back. I don’t like doing this but I’ve been patient and kind in just wanting an update but have never received a response. So disappointed in a boutique that has such cute clothing. Definitely not worth the hassle.
    • Review fromJessica M

      Date: 05/07/2023

      1 star
      Places an order in early Sept 2022. In December 2022 I contacted the company, was offered to wait for the shirt or receive a refund. With the idea it would be coming soon it was just “behind due to supply issues”. Well it’s now almost mid May. No shirt. I’ve emailed 3x to their support and left messages on *** *** with no reply. Be careful ordering, seems hit and miss if you get scammed.

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