Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Apartments

Kilnsea Village Apartments

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Apartments.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMargie Y

    Date: 09/25/2024

    1 star
    Upon moving into apartment on 8-10-24, there are many issues brought to the attention of the manager that are unresolved for nearly two months now. I have taken many pictures regarding the issues. I was told to move out if I was unhappy and not be liable for lease. How does a senior prepare to move out at a lowly income after Seeing the model apt and agree to move into apartment complex. Initially, I was put off from seeing apt being told it was not ready yet. Upon entering apt., no hallway light at door, there was the smell of heavy smoke. It took more than one month to eradicate heavy smoke smell. The furnace had a filter that was black with soot that finally after coughing perusely for a few weeks, I complained to manager. There is no filter over electric range, along with the range filter ripped from its frame and dirty. smoky blinds, dirty carpet, with burn hole, bugs crawling in apt daily. So many other issues reported along with the multitude of pictures taken. It is a loosing battle trying th have the many issues addressed.. I am at a wits end trying to get some resolve.
    HELP & Guidance needed.
    Thanks
    A senior Citizen.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.