Reviews

This profile includes reviews for REV Federal Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

REV Federal Credit Union has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  REV Federal Credit Union

  200 Marymeade Dr Summerville, SC 29483-5243

  
• 

  REV Federal Credit Union

  210 Marymeade Dr Summerville, SC 29483-5243

  
• 

  REV Federal Credit Union

  201 Saint James Ave Goose Creek, SC 29445-2938

  
• 

  REV Federal Credit Union

  766 Daniel Ellis Dr Charleston, SC 29412-3034

  
• 

  REV Federal Credit Union

  484 N Highway 52 Unit 113 Moncks Corner, SC 29461-3984

  

Review Details

• Review fromAllen M

  Date: 10/01/2024

  5 stars
  Moving my banking to REV was a great decision. the mobile app and online banking systems are top notch compared to my previous bank. I've been a member for a year and have had nothing but positive experiences when working with their staff.

• Review fromMonica V

  Date: 01/31/2024

  1 star

  Monica V

  Date: 01/31/2024

  The only reason I left 1 star is because I had to. I am a victim of domestic abuse. I go to therapy for high anxiety, PTSD, and other things. All of which were communicated. My abusive husband died in June leaving me in more of a mess than I was already in. With all of this I fell behind. I never stopped communicating with the bank and held up every promise that was made until this past week I was unable to come up with the money, but promised to be pay in a couple days and made it known I knew the next payment was coming up and I was already working on that. The person I was communicating with said that would be fine and went on to tell me about a hardship program that would help get me back on track. I thought that was helpful. I went in at the promised time to make over the payment amount and was denied the ability to make my payment and then threatened repossession. Thank God for my family I was able to go in the next morning and get it paid up. I have paid $24000 on my vehicle and only owe around $4000. I can sell my vehicle today for $17000. The fact that it is this close to payoff and they are trying actively to take my hard earned vehicle away by refusing payment is bad business. Their right yes. But bad business. All they see is dollar signs with my car and I would suggest you bank and finance somewhere else unless you are immune to life happening. Because these people don’t care about you it’s all about that dollar. They will respond that I am current and that these problems are resolved but not by them by me. If was up to them I’d be out $24000 and have no vehicle to get me back and forth to the job that pays this payment. No mercy and heartless

  REV Federal Credit Union

  Date: 02/09/2024

  Ms. *********, we apologize for this experience and will address the team, sharing your feedback. When arrangements are reasonable, we do our best to assist the members to keep their vehicles - we really do not want to repossess collateral any more than we have to. Thank you for sharing, we will use this as an example internally,

• Review fromSakeenah H

  Date: 10/24/2023

  1 star

  Sakeenah H

  Date: 10/24/2023

  The worst! They made it hard to pay my loan! They kept switching the app, website has problems if you try to pay in person they wouldn’t accept my payment.. never had this problem with any company….Do not use this company they will mess up your credit and over charge you

  REV Federal Credit Union

  Date: 11/08/2023

  Thank you for your review. We have been trying to contact you about your account and it's current status. The on-line banking payment option will not work for you until you call our office.

• Review fromKevin S

  Date: 05/03/2023

  5 stars

  Kevin S

  Date: 05/03/2023

  So, I was interested to see why REV had a 1 Star rating and it appeared to be a lot of customer services related ratings.... I will say I reach out to this team and they were awesome, great service quick responses.. SU, you ROCK (Summerville Branch)... Thank you for all of your help.

  REV Federal Credit Union

  Date: 11/08/2023

  Thank you for your review! It's often that low reviews are a result of accountability issues members don't care for. We appreciate you!