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Business Profile

Hotels

Country Inn and Suites by Carlson

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Tath F

    Date: 06/10/2023

    The hotel itself was ok, the gold out couch was ripped all over leather peeling off and blood on the sheets when my son folded it out. There was also some mold on the ceiling. This wasn’t the disturbing part though. We were on our way and Ree from the hotel called and asked if we wanted to save money by sending 397.00 to her husband by cash app instead of paying full price at the hotel because she was giving us her employee discount, I explained to her that I didn’t feel safe or comfortable sending money in anyway and we would just pay when we arrived at the hotel, she agreed! We were running late and would not arrive until 5:45 pm at the earliest and she said that she would already be gone by then and we would be able to just use our card. This is not professional and I am not sure what she was getting out of this but it was very strange to contact me like that, she says that she does this often. I would have definitely stayed elsewhere but it was a holiday weekend and graduation ls were taking place we were not able to find another location that would take pets. I would want a refund for the harassment. Not to mention when I made my reservation they connected me to another person that was trying to get me to purchase a discounted vacation to do a time share tour. Idk what is wrong with this company but I will never book with them again!! I indeed have all the text messages from the hotel employee as well.

Country Inn and Suites by Carlson is NOT a BBB Accredited Business.

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