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Business Profile

Towing Company

Precision Towing & Recovery LLC

This business is NOT BBB Accredited.

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1

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Review Details

  • Jennifer F.

    Date: 03/16/2024

    PTR towed my utility trailer from Wal-Mart parking lot. Long story behind the reason I left it there (and miscommunication with ******************** but at the end of the day, it happened (not PTRs fault) and we simply wanted to pay the fees and get it back. We called on Friday evening when we found it had been towed and were told the fees were $257 and they would open at 10 AM on Saturday for retrieval. We called a bit earlier on Saturday to see if they happened to be in yet. The person who answered said yes; so, we went immediately to pick it up. While there, I noticed the posted business license was from 2022 & asked if he had a current one (the only way I, as a consumer, have to verify he is a legitimate business). He said yes, that the renewal was in process. When I pointed out that was a long process from 2022 to 2024, the man - who identified himself as the owner - became extremely agitated, told me I couldnt demand anything of him (I didnt anyway), told us to leave because he was closed, stated he was putting us on trespass notice.but then told us to come back Monday to get the trailer (not sure how that would work if we were truly in trespass notice). He was aggressive, rude, and refused to return our property. We did call the SO and were advised that it is considered a civil matter and to file a complaint with the **** a claim in magistrates court for any damages and/or extra expenses incurred due to his action (if we choose), and to write reviews stating our experience. I now also intend to send the photo of his expired business license to Horry County for investigation. Hopefully, he just neglected/forgot to post the current one.

Precision Towing & Recovery LLC is NOT a BBB Accredited Business.

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