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Business Profile

Home Improvement

GCC Builders

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/17/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed a contract with GCC Builders for the amount of $34,315.78 to pave my driveway and build a retaining wall. I paid them so far for labor and material a sum of $30,657.50. They assured me that $20,000 was mainly for material and to start the job. I have been ahead in my payments and already paid half the balance on the finish payment. On 2/10/23 the concrete supplier (******** ******** and ******* LLC) came to my home and said they will be placing a lien on my home because the portion of my driveway conrete (60yards) that was delivered has been paid for with a stollen credit card so I have to pay for material. GCC claims to be scammed by a 3rd party for material. They have filed a police report and refused to pay the concrete company for material which i paid GCC for. They stated they will finish the remaining of the wall and driveway if I pay for the concrete again and pay the remaining of the contract balance. Which will have me paying double for material. I had to pay the concrete company 11,046.66 in order to avoid the lien. GCC is also threatening a lien when I have fulfilled my duties on the contract and am paid in advance on half the finish payment. They said they filed a report with the Sheriff that they got scammed and with their bank. They claim they sent money by Zelle to a 3rd person for concrete and bank will be returning money to them since that's why banks have insurance. I am currently unable to use my driveway and have flooding behind my retaining wall since they are refusing to finish the job. I told them if they finish the job i can pay the rest of the finish balance and requested reimbursement for the $11,046.66 that I paid to ******** ******** and ******* LLc for 60yards of concrete. Since that was supposed to be paid by GCC from the initial $20,000 payment i made per out contract. GCC Builders personel I have interacted with are Jonathon ****** S**** (owner) and Jose ******* B**** ( Jonathons business partner)

  • Initial Complaint

    Date:11/18/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction: 8/22/22 Deposit of $13,600 was given to Alberto B****. Deposit of 8000 for framing & 5600 for concrete. GCC Builders- DBA: “We Frame Homes” & “ Trin Concrete” was going to provide concrete and framing work for my new build. John S**** is telling us we will not receive any refund and the deposit we paid will not go towards his framing quote because Alberto took all the money we paid their company. Alberto B**** is not communicating with us to give us our refund and John S**** is claiming he did not receive our whole deposit, only $1000 from Alberto B****. We wanted to continue using John S**** for framing and only wanted a refund initially for concrete. The initial price agreement included concrete, rebar, and labor. Alberto wanted the full amount we agreed on to only be for labor and told us we needed to provide all material and an engineer. Due to multiple occasions of miscommunication and no responses we decided we did not want to work with Alberto B**** anymore as he seemed very mistrusting and misleading. This is what lead to conversations for a refund before any material, time, or labor has been done. Then we discovered John S**** is involved and claiming he has no deposit from us. This has lead to us asking for a full refund or total deposit amount that we paid put towards framing. Alberto B**** and John S**** are both not willing to give us the total amount paid to them. John S**** and Alberto were conversations at the time the deposit was given. It is obvious they are working together to steal our money. John S**** still tried to get us to continue using him for framing with a 2000 discount towards are total price given, “because Alberto took all of our deposit money”. These two individuals are not going to give our money back and John S**** is the only one talking to us trying to get more money from us to continue doing our framing on our new build. There is no resolution at this time. $13,600 had been stolen from us by this business

  • Initial Complaint

    Date:10/11/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    General Construction Contractors LLC caused damage to my property that they are refusing to fix.

    I contracted General Construction Contractors LLC (GCC) to pour a concrete patio approximately 26’X11’. GCC subcontracted East Coast Concrete Pumping in order to pump the concrete from the street in an attempt to prevent damage to my lawn. During the concrete pour on 9/20/22 damage to my property occurred:
    • Approximately 200 sq ft of extra concrete was poured all over the grass in my side yard
    • Concrete splatter covered my house, fence, and AC unit where the pour occurred
    In the 2 weeks following 9/20/22, GCC indicated they would be fixing the damage and slowly began to scrape the concrete splatter from my house. On 10/3/22 GCC stopped repairs when I refused to let them dump the broken up extra concrete behind the fence on my property. I told them they needed to haul it away.

    GCC is now refusing to repair the damage they caused to my property. I was left with dried concrete splatter on the siding of my house, fence and AC unit, additionally about 2000 lbs of concrete was left which was only partially broken up.

    GCC was paid in full and there is no issue with the slab they were contracted to pour just the extra damage they caused. GCC has stated that the concrete pumping company is at fault but I contacted them and they assured me they just pump the concrete and prevention of the damage that occurred is up to the contractor.

GCC Builders is NOT a BBB Accredited Business.

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