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Business Profile

Storage Units

A Perfect Storage

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromRobert S

    Date: 06/08/2022

    1 star
    U-Haul renters beware!!! I rented a truck from another state and turned it in at this location. The truck was in better condition than when I rented it. It was rented with 3/4 tank of gas and I even returned it with a full tank. When I received the confirmation email that I had turned the truck in, I noticed a cleaning charge for 25.00. I called and was told the truck was filthy and needed cleaned. I then called U-haul (main number) and they looked at the cleaning charge on the invoice and said it seemed “strange” because the dealer is supposed to upload photos of anything that needs cleaned and no photos were uploaded. The UHaul operator put me on hold and called the dealer (a perfect storage-Taylors, SC). The UHaul operator said the lady at a perfect storage told her the truck was full of gravel and white pebbles. This was not true. I can’t upload a photo to this site, however I did upload a photo of the inside of the truck before I returned it on google reviews, yelp, and the “a perfect storage” website. I was charged for services not needed or requested.

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