Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Builders

Hurricane Builders

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLorenzo K

    Date: 12/09/2023

    1 star
    I bought a new house in 2021 from Hurricane Builders and they told me that they would come back and fix all the issues with in a year. I already had a couple of people to come out and say that they would be back to fix the issue but never did. I have cracks going up and down my stairs, I have spots that need to painted, my floors upstairs is squeezing, I have a hole around my air duct in the roof and the grass that was put down doesn’t grow which makes me have the worst yard in the neighborhood. I am a disabled veteran and I can’t fix their mess.
  • Review fromAshley H.

    Date: 10/25/2023

    1 star

    Ashley H.

    Date: 10/25/2023

    This company is building a home next to ours. Despite ample parking elsewhere, they have been parking in front of property and trespassing. We asked that they not do that as our house was recently completed and has fresh sod that we do not want damaged. Spoke to site manager who advised he would talk to the crew.

    Crew member again parked in front of our property yesterday at which time we again asked them to move his truck. A different crew member threw a hissy fit and responded with "Go back inside where you belong. Go back inside and nag your husband. Contractor already warned us about your kind." They did however move their truck.

    We were not going to lodge any formal complaints based on these two interactions, but that changed after the encounter we had today.

    Husband was outside working on our vehicle. Crew showed up and while they didn't park in front of our property, they indirectly threatened physical violence while working despite us not even acknowledging them today. Threats included (again saying it loud enough that my husband could hear) calling myself and my husband b@#ch*s and saying that we don't know who we are messing with as they would f&*k our world up and beat our as**s.


    Hurricane Builders

    Date: 10/30/2023

    Hurricane Builders' management found out about this incident last week, after this review was submitted, but before we received notice of it today, and Hurricane Builders took swift action. We have already spoken with the homeowner and ensured the parties responsible for this employee were made aware of the situation. Again, we do deeply apologize for the unprofessionalism shown by this subcontractor. This person does not represent Hurricane Builders or our company values, and we have ensured this employee will not work on a Hurricane build again. Our goal is always to serve our homeowners and our community with honesty, personal responsibility, and mutual respect.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.