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Business Profile

Online Shopping

Daresnd

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 11 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/18/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order was placed on Aug 23 for 2 tires, the price was $120, I got and email saying the were shipped but that showed it was actually coming from China. The tracking number was *************, it said it was delivered to Sonoma ca which is not the right city and when I try to contact them they do no respond

  • Initial Complaint

    Date:09/07/2023

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    August 14th 2023, I purchased 2 tires and wheels from this company for my trailer. I paid $69.88 for the items. I have not received the item, it just keep saying that it is in New York and it hasn't moved. No one will respond back thru email and the phone number does not work for them. I have done everything possible to contact them with no feedback at all.

  • Initial Complaint

    Date:08/29/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered tires from them and I tracked my order today and it was delivered in Hawaii. I am thousands of miles from there. Tennessee is no where near Hawaii. I just want my money back since I ordered them August 8th.

  • Initial Complaint

    Date:05/31/2023

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 24, 2023, I placed an online order with this business. Order #*****, in the total amount of $******, for 2 tires (********* *** *********). The amount was taken out of my account on May 24, 2023, however as of 10:30pm on May 30, 2023, their system still reads the status of the order as processing. I have called the contact number (**************), which is ** **** number, though the company is supposed to be out of ***** ******, during regular business hours numerous times, it always rings 4 times and then hangs up on me. There is no place to leave a phone message. I have emailed (********************) at least four times with no response. The address (*** ****** ******* *** **** ***** ** *****) is a home, not a business. I want nothing more to do with this and want my money returned.

  • Initial Complaint

    Date:04/06/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a 12 Foot Pumpkin Skeleton from this seller back on March 09, 2023. The amount was for $** and paid for with my personal credit card. Payment was taken for said amount from the seller.

    I have not received the item I purchased. I have sent 2 emails with the invoice showing I paid for this item as well as a picture depicting the item from the company. I have not received a response from either email.

    On 04/05/23 I called the number on the items site and got no answer and was unable to leave a message because that feature wasn't available.

    I'm asking the BBB to step in and retrieve the item I have purchased. Or to have my money reversed back to the credit card I paid for it with.

    Customer Answer

    Date: 04/06/2023

    These are the 2 emails that I sent to the seller that they did not respond to.

  • Initial Complaint

    Date:02/02/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a singular tire from a site called DARESND ** ***** ******* ***. Immediately after purchasing, the company name and location switched to ******* ******* ******* ** *****. Being directly concerned with these changes, I reached out in multiple emails to cancel the product but heard nothing back. I filed a dispute with ****** in which ******* ******* ultimately won due to a fake (my guess) tracking number. Obviously, the product never arrived and could not have been taken from the delivery premises as I have cameras I had to access on the day the product was 'delivered.' I dug a little deeper and found their website sells all kinds of random women's clothing with other random products like the mud terrain tire I tried to purchase. To me, this seems highly suspicious and even if I don't get my refund (only $** or so), I would like to bring it to the BBB's attention to prevent further deception/fraudulent activity from occurring to others. One additional note, I ordered this product on the 22nd of December and was informed it would take between 15-25 days to ship minimum on January 25, despite having apparently the product shipped and arrived on the 3rd of January. It is another aspect that makes zero sense and adds to my suspicion of the situation. Thank you and below is a link to the home of the website;
    *********************** 
    Finally, please do not contact me via the ************* number as that phone is currently unavailable. However, I will be responsive by email and will make sure to fulfill any request or additional information needed.

  • Initial Complaint

    Date:11/14/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a tire online from Daresnd,on 11/1/22,,,oder no. **** was a ********** all season ultra touring tire (215/55 r18) paid *****....havnt received it or heard anything,,called and left two messages with no reply now it says it is a not working number,,,thanks Marc ******

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