Reviews

Review Details

• Review fromReg D

  Date: 10/04/2024

  1 star

  Reg D

  Date: 10/04/2024

  I ordered 3 bottles without properly doing some research on the internet for $147.00. I get my bill and Barton Nutrition added on 9 more bottles for an additional 261.00 unauthorized charges. The lady on the other end of the phone at Barton Nutrition, called, Prescious, said I must have hit the wrong number. I did not hit the wrong number, and I am so irritated I am sending the whole shipment back and videotaping the outside of the package to show that it was never even opened. SCAM. One simply doesn't hit a wrong button go through the whole credit card process of paying for something without noticing extra charges. I had a hunch after the company continued to call me for three days after I placed the order that they were trying to get me to purchase another product which they said worked best in conjunction with the Cinna Chroma product. My thought is the people on the phone get a commission for excess sales and added 9 bottles. Who in their right mind would purchase $442 of a product (12 bottles) of a product they had never purchased before. 0 stars. I should have checked the BBB but will do that on all future online purchases. Next stop will be the online Attorney General's office for SD. then FEDEX to get this back to Barton Nutrition.

  Barton Nutrition

  Date: 10/07/2024

  Thank you for reaching out. I’d like to clarify a few points regarding your recent order. You initially purchased 3 bottles of CinnaChroma from simplebloodsugarremedy.com. During the checkout process, you selected an additional 9 bottles from an upsell offer presented on https://bartonnutrition.com/ups/181. We do not alter any orders once placed, and all additions or changes happen directly on the customer's end during checkout.
  
  Many customers choose to stock up on CinnaChroma due to the benefits it offers and the discounted pricing we provide for larger quantities. We also understand your concern about receiving follow-up calls. These calls are not sales-driven; they are intended to offer personalized support through our health coach, knowing that no single approach works for everyone.
  
  We emailed you a confirmation immediately after the purchase, which included all order details, including the 12 bottles purchased. Our 365-day money-back guarantee ensures that if you are unsatisfied with the product, you can return it for a full refund, which we will process once we receive the shipment back.
  
  We’re sorry to hear that you’ve chosen to return the product and look forward to receiving the package so we can issue your refund.
  
  Please let us know if there’s anything else we can assist you with.

• Review fromJeff O

  Date: 08/29/2024

  1 star

  Jeff O

  Date: 08/29/2024

  I would give it 0 stars but that’s not an option. First of all the medication didn’t work for me as described, that’s not the reason for 0 stars though. I requested a refund only be to told I need to return all the bottles even though the website stated “you don’t need to return the bottle”. Seems like a bait and switch to me. Customer service was horrible to the fact they stopped corresponding. This was taken directly off their website
  “CinnaChroma comes with a 365
  Day, 100% Money Back Guarantee. That means if you change your mind about this decision at any point in the next six months - all you need to do is email us, and we'll refund your purchase. Plus, you don't need to return the bottle”.

  Barton Nutrition

  Date: 08/30/2024

  Thank you for reaching out and sharing your concerns. I sincerely apologize for any confusion or frustration you've experienced.
  
  I want to clarify that you ordered from CinnaChroma.com, and our return policy does require the return of bottles, even empty ones, for a full refund. As stated on our checkout page, "Your happiness is our #1 and only priority. If you're not amazed by how much better you feel, then email our friendly customer support team within 365 days for a speedy and courteous refund. Just send back your bottles (even empty ones) for a refund, less shipping. You can even keep any free bonuses!"
  
  This policy has been consistently applied, and I regret any misunderstanding that may have occurred.
  
  Regarding your experience with our customer service, I’m sorry to hear that it hasn't met your expectations. Please know that we have been actively communicating with you and responding in a timely and respectful manner. If there was any miscommunication, I truly apologize.
  
  We are committed to ensuring your satisfaction. If you still wish to proceed with the return, please send back the bottles as per our policy, and we will promptly process your refund. If there’s anything else you need, please don’t hesitate to reach out.
  
  Thank you for your understanding and patience.

• Review fromDonna M

  Date: 05/17/2024

  5 stars

  Donna M

  Date: 05/17/2024

  I've been using several of your products and have had very positive results. When I started the diabetes reversal I had blood sugars ranging from 250 - 310. I've been doing this for 31/2 months my blood sugar is now below 100 and I lost 55 pounds. I thank God you came my way.

  Barton Nutrition

  Date: 05/20/2024

  Thank you so much for sharing your incredible journey with us, Donna! We're thrilled to hear about the positive impact our products have had on your health and well-being. Your dedication and commitment to your health are truly inspiring, and we're grateful to have played a part in your success.
  
  It's stories like yours that drive us to continue providing high-quality products and support to our customers. We're overjoyed to hear about your significant improvement in blood sugar levels and weight loss journey.
  
  Thank you for allowing us to be a part of your health journey, and we wish you continued success and vibrant health. If you ever need any assistance or have any questions, please don't hesitate to reach out.
  
  Here's to your continued health and happiness!

• Review fromMike S

  Date: 02/26/2024

  1 star

  Mike S

  Date: 02/26/2024

  Be aware for full credit you have to send back empty bottles as well.... the product didn't work even when I double up on dose. And the customer services are not willing to handle and hold up to what they said they would do...
  Thanks
  The betrayed customer ??

  Barton Nutrition

  Date: 02/28/2024

  Thank you for bringing your concerns to our attention, and we sincerely apologize for any dissatisfaction you may have experienced with our product and customer service.
  

  We understand your frustration and want to address your concerns
  regarding the refund policy and the effectiveness of our product, CinnaChroma.
  Our refund policy for physical products does require the return of empty
  bottles for a full refund. This policy is in place to ensure fairness and to
  allow us to evaluate the product's effectiveness.
  

  We also want to clarify that while some customers may experience
  noticeable results within a short period, such as two to three weeks, it is
  more common for significant and long-term benefits to be observed over the
  course of 6-12 weeks. It's important to note that individual results may vary
  based on factors such as lifestyle, diet, and overall health condition.
  

  The human body is a complex piece of biological machinery and no
  two are alike. Therefore, we can't make promises that CinnaChroma will work for
  100% of people 100% percent of the time.
  However, the formulation of CinnaChroma has been chosen because of the
  scientific research behind each of the ingredients. By having a 365-day
  money-back guarantee, you have no real financial risk for purchasing
  CinnaChroma.
  

  Many of our customers have experienced positive outcomes with
  CinnaChroma when combined with healthy lifestyle changes. We highly recommend
  implementing the strategies outlined in Phase 1 of the Diabetes Solution Kit to
  optimize the effectiveness of CinnaChroma in managing blood sugar levels. Your purchase included the digital download of this item.
  

  If you have any further questions or concerns, or if you would
  like assistance with implementing Phase 1 of the Diabetes Solution Kit, please
  don't hesitate to reach out to us. Our team is dedicated to providing support
  and guidance to help you achieve your health and wellness goals.
  

  Thank you for your feedback, and we appreciate the opportunity
  to assist you on your health