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Business Profile

Towing Company

Pearson Marvel Towing Corp.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called for a tow, as my car broke down on a Sunday, and I called the only tow company that said it was open, Pearson Marvel Towing Corp. I was told I would get a phone call in 15 minutes. The phone call never came. I made the mistake of paying for the service over the phone. So they had all of my debit card info. I called them because it was a Sunday and every other tow company was closed. I did not do my due diligence before I gave them payment. Their business address is list at a location where an apartment building is. There is no Towing company there. I was also routed through a bunch of different phone numbers. They also only 1 review and it was a 1 star that said they were a scam towing company. They never arrived, but I did call them back and accuse them of being scammers. Their tune changed really quickly, they kept trying to put me on hold and bounced me around again. I paid for a tow service I never received.

Pearson Marvel Towing Corp. is NOT a BBB Accredited Business.

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